Reviews
John made things super easy He was kind, quick yet
John made things super easy He was kind, quick yet thorough. Embarrassed to admit we’ve bought several cars within the past 5 years between my husband and I and this was easily the easiest and best experience we’ve had so far. Will be repeat customers when the time comes again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. It’s great to know that John made the car-buying process easy and enjoyable for you. We look forward to welcoming you back as repeat customers in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Taylor got me in quick, documenting my woes.
Taylor got me in quick, documenting my woes. She quickly arranged for me to get a ride home. The next day, I was picked up at my house, driven back to James Wood, where Taylor went over the work performed and charges incurred, and then checked me out. Well done, Taylor!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear about your positive experience with us at James Wood Chevrolet Denton. It’s wonderful to know that Taylor was able to assist you efficiently and ensure everything went smoothly. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Edwin is very professional and always keeps me informed
Edwin is very professional and always keeps me informed on what the problem is and the cost of the repair
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that our team, especially Edwin, is keeping you well-informed throughout your repair process. At James Wood Chevrolet Denton, we strive for transparency and professionalism. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
I arrived about 2:30pm and stated I must leave to get my
I arrived about 2:30pm and stated I must leave to get my children by a certain hour. 5:00pm along and I was still sitting in the waiting room and had to leave. My car wasn’t done with the simple oil change and wash (I mentioned upon arrival that I had been there previously for 4 hours and could not do that today). She laughed and stated I would definitely not be there 4 hours. My car came out half done then she kept the keys on her desk forcing me to return and causing me to be even later. She put some of my mats back in place and hand wiped the water droplets left on my car, but shop stuff was left in my back seat. When I arrived for the oil change and when I was given the bill, I mentioned the coupon I brought at my last oil change was missed and it had to be put on this one as promised last time. She forgot again too. She had to fix the bill. While this was my home dealership, I’m going back to the one in Grapevine from now on.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing your feedback. We recognize the importance of timely service and clear communication, especially when customers have scheduling constraints. Your feedback regarding the service delays and billing issues will be reviewed by the team at James Wood Chevrolet Denton. If you'd like to share additional details or discuss this further, please contact us directly. Sincerely, James Wood AutoPark Management | 940-591-9663
Jesse and Mike were awesome.
Jesse and Mike were awesome. I found what I wanted online, reached out to Jesse and he set me up with Mike. Easiest car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Eric! We're thrilled to hear that Jesse and Mike made your car buying experience such a breeze. At James Wood Chevrolet Denton, we strive to provide excellent service to all our customers. We look forward to seeing you again! Enjoy your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663
Great service Took care of my problem in a short amount
Great service Took care of my problem in a short amount of time. Everyone was very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We at James Wood Chevrolet Denton are thrilled to hear that you received great service and that our team was able to address your problem promptly. Your satisfaction is our priority, and we appreciate your recognition of our professionalism. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Scotty and James Wood have been my dealer and sales guy
Scotty and James Wood have been my dealer and sales guy for 4 straight purchases and always will be due to the quality and trustworthy way they do business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Scotty and the team at James Wood Chevrolet Denton have consistently provided you with quality service over your last four purchases. Your trust and loyalty mean the world to us. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Super friendly easy to deal with and awesome experience
Super friendly easy to deal with and awesome experience would definitely recommend to all my friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review! We appreciate your kind words about your experience at James Wood Chevrolet Denton. It’s great to hear that you found our team friendly and easy to work with. Your recommendation means a lot to us! We look forward to assisting you and your friends and family in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
From the time I walked in the door and asked for Rudy he
From the time I walked in the door and asked for Rudy he was straight forward and easy to work with. He answered all my questions and even got my daughter a twix when my debit card wouldn't work on the vending machine. Juan was respectful of my time and explained everything necessary for me in finance. Overall, one of the smoothest processes when purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Rudy and Juan at James Wood Chevrolet Denton. It's great to know that they were attentive to your needs and made the process smooth for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
This is another of several vehicles I have purchased from
This is another of several vehicles I have purchased from James Wood and as always, super easy and am very satisfied. BJ has helped me twice and is always so helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your continued trust in James Wood Chevrolet Denton for your vehicle purchases. It’s fantastic to hear that BJ has provided you with helpful service on multiple occasions. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
