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Tom Clark Cadillac

(6,864 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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The GMC service department and team is excellent.

The GMC service department and team is excellent. They take the time to make sure your vehicle is at 100% road worthy. Also the customer service is on point. Thanks again for the guarantee manager Brandon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Steven! We're thrilled to hear that you had a positive experience with our GMC service department at James Wood Chevrolet Denton. It's great to know that our team, especially Brandon, provided you with excellent customer service and ensured your vehicle is roadworthy. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

First time I took my vehicle to Cadillac service and

First time I took my vehicle to Cadillac service and quality of service was exactly as expected

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're glad to hear that your first experience with our service at James Wood Chevrolet Denton met your expectations. We strive to provide quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

2 hours for an oil change, when you have an appointment

2 hours for an oil change, when you have an appointment is totally unacceptable. Better off to an Oil Change place.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback regarding your recent visit to James Wood Chevrolet Denton. We understand that waiting for an oil change longer than expected can be frustrating, especially with an appointment. Your concerns are important to us, and we appreciate you taking the time to share your experience. If you would like to discuss this further, please feel free to reach out to us directly. We strive to improve our services and your input is invaluable. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

Good services Gavynn advisor he’s the best nice people

Good services Gavynn advisor he’s the best nice people and the services fast and good price

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Gavynn and found our services to be fast and fairly priced. At James Wood Chevrolet Denton, we take pride in our team and the care we provide to our customers. The team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

They were very quick and understanding for my

They were very quick and understanding for my situation…definitely recommend. Scotty Rice was great

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Eileen! We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. It’s wonderful to hear that Scotty was able to assist you quickly and with understanding. Thank you for the recommendation, and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

We had a great experience purchasing our new Buick

We had a great experience purchasing our new Buick Enclave. BJ Worley was friendly and knowledgeable about the vehicle we were interested in.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your new Buick Enclave at James Wood Chevrolet Denton. BJ's friendly demeanor and knowledge are truly assets to our team. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663

John did a great job with designing the car and

John did a great job with designing the car and communicating with me as the car was being built.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that John was able to assist you effectively during the design and build of your car. Your feedback means a lot to us! We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

The service was very slow.

The service was very slow. My husband had a 7 AM appointment to get new tires and a front end alignment on my car and it took longer than expected. It took over 3 hours and my husband missed serval hours of work due to this.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand that the wait time for your husband's appointment for new tires and a front end alignment at James Wood Chevrolet Denton was longer than expected, and that it impacted his work schedule. We appreciate your feedback and aim to provide timely service. If you would like to discuss this further, please feel free to reach out. We hope to better serve you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

We really enjoyed our experience.

We really enjoyed our experience. Erica was great to work with. The entire purchasing experience was positive and efficient.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at James Wood Chevrolet Denton. Erica will be delighted to know she made a positive impact during your visit. We appreciate your kind words and hope to see you again for any future vehicle needs! Sincerely, James Wood AutoPark Management | 940-591-9663

Patrick made this buying experience very easy.

Patrick made this buying experience very easy. From trade in to financing he worked hard to get my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your buying experience at James Wood Chevrolet Denton was easy and enjoyable. It's great to know that Patrick was able to assist you with your trade-in and financing. We appreciate your business and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663