Reviews
Academy Ford was extremely accurate and diagnosed.
Academy Ford was extremely accurate and diagnosed. My issues resolve my issues and set me on my way for a reasonable price. In less than 2 hours I am satisfied
Academy Ford was extremely accurate and diagnosed.
Academy Ford was extremely accurate and diagnosed. My issues resolve my issues and set me on my way for a reasonable price. In less than 2 hours I am satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My recent buying experience with Russell and Amy was
My recent buying experience with Russell and Amy was probably the best experience I have had, and I have bought several vehicles at other area dealerships over the last 30 years. Russell was easy to work with and never used pressure tactics during the sales process. He provided me with a breakdown of the costs associated with purchasing the vehicle and told me to go home and think about it and call him the following day with any questions. Amy went with me on the test drive. Prior to leaving the lot Amy went over the vehicle features with me, answered my questions during the test drive and more questions when we returned to the lot. Amy was very knowledgeable about all features available on the vehicles' trim package. Amy was patient when answering my questions, demonstrated most of the features, and provided clear explanations when I had further questions. Amy was also great when we came in to take delivery of the vehicle. Based on my experience, I would definitely visit Academy when I am ready to purchase my next vehicle and will also recommend Academy to my family and friends.
My recent buying experience with Russell and Amy was
My recent buying experience with Russell and Amy was probably the best experience I have had, and I have bought several vehicles at other area dealerships over the last 30 years. Russell was easy to work with and never used pressure tactics during the sales process. He provided me with a breakdown of the costs associated with purchasing the vehicle and told me to go home and think about it and call him the following day with any questions. Amy went with me on the test drive. Prior to leaving the lot Amy went over the vehicle features with me, answered my questions during the test drive and more questions when we returned to the lot. Amy was very knowledgeable about all features available on the vehicles' trim package. Amy was patient when answering my questions, demonstrated most of the features, and provided clear explanations when I had further questions. Amy was also great when we came in to take delivery of the vehicle. Based on my experience, I would definitely visit Academy when I am ready to purchase my next vehicle and will also recommend Academy to my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic buying experience with Russell and Amy at Academy Ford Sales! It's wonderful to hear that their professionalism and patience made your decision comfortable and informed. We truly appreciate your recommendation and look forward to assisting you, your family, and friends in the future. Enjoy your new vehicle!
My experience in the service dept was good.
My experience in the service dept was good. Andrew was attentive and easy to work with. I appreciate him saving me $ on my repair bill.
My experience in the service dept was good.
My experience in the service dept was good. Andrew was attentive and easy to work with. I appreciate him saving me $ on my repair bill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Darenda, we're pleased to hear Andrew took such good care of you. Thank you for choosing Academy Ford Sales and for sharing your feedback. We hope to see you again soon!
Very helpful with the paper work .
Very helpful with the paper work . Very good with up front priceing .very nice sales lady.
Very helpful with the paper work .
Very helpful with the paper work . Very good with up front priceing .very nice sales lady.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi thanks so much for taking the time to leave Academy Ford Sales a great review!
I Allen McCannon, really like the service I get when I
I Allen McCannon, really like the service I get when I Come to Academy Ford. I have used this service since way back I first started in 2007 with my 2005 Escape, the place looks much better today than it looked then. Derek has been there a while and he's very good at what he does. Besides Academy is closer than silver spring, I hope you do not close your shop.
I Allen McCannon, really like the service I get when I
I Allen McCannon, really like the service I get when I Come to Academy Ford. I have used this service since way back I first started in 2007 with my 2005 Escape, the place looks much better today than it looked then. Derek has been there a while and he's very good at what he does. Besides Academy is closer than silver spring, I hope you do not close your shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Allen, thanks for sharing your feedback about Derek and the rest of our team. We truly appreciate your kind words and hope to work with you again in the future! We will see you next time here at Academy Ford Sales!
This is my third truck purchase at Academy.
This is my third truck purchase at Academy. I could have gone anywhere, but it was worth the trip to do business with them.
This is my third truck purchase at Academy.
This is my third truck purchase at Academy. I could have gone anywhere, but it was worth the trip to do business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Darryl, thank you for sharing your five-star review! We truly appreciate your continued business. See you next time at Academy Ford Sales!
Revising my previous review.
Revising my previous review. Great service, no complaints, looking forward to future easy servicing through Academy Ford
Revising my previous review.
Revising my previous review. Great service, no complaints, looking forward to future easy servicing through Academy Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy to hear your feedback! Thank you for choosing Academy Ford Sales and we look forward to serving you in the future!
as a customer at ACADEMY FORD for close to 30 years I’ve
as a customer at ACADEMY FORD for close to 30 years I’ve always been very happy with my dealings with ACADEMY FORD and DEREK WATSON. I was helping me out many many times I appreciate Mr. Watson helping me actually I bought a vehicle from ACADEMY Ford and I’ve been very happy with my purchase and I think ACADEMY FORD particularly DEREK WATSON thank you bye-bye
as a customer at ACADEMY FORD for close to 30 years I’ve
as a customer at ACADEMY FORD for close to 30 years I’ve always been very happy with my dealings with ACADEMY FORD and DEREK WATSON. I was helping me out many many times I appreciate Mr. Watson helping me actually I bought a vehicle from ACADEMY Ford and I’ve been very happy with my purchase and I think ACADEMY FORD particularly DEREK WATSON thank you bye-bye
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words about Marty at Academy Ford Sales! We truly value your longtime business and we're grateful for the chance to assist you.
As always the bests experience you all go the extra mile
As always the bests experience you all go the extra mile to get thing's done and do it right
As always the bests experience you all go the extra mile
As always the bests experience you all go the extra mile to get thing's done and do it right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Academy Ford Sales! It was so kind of you to share your experience!
Excellent customer service and very knowledgeable and
Excellent customer service and very knowledgeable and respectful staff, bought the vehicle from them as well
Excellent customer service and very knowledgeable and
Excellent customer service and very knowledgeable and respectful staff, bought the vehicle from them as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ezzat, thank you for choosing Academy Ford Sales and for sharing your experience purchasing a vehicle with our team. We appreciate your business and we hope to see you down the road!