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Mac Haik Ford

(1,218 reviews)
Visit Mac Haik Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:30am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (713) 987-3210 (713) 987-3210
Used (713) 481-5671 (713) 481-5671
Service (713) 481-5673 (713) 481-5673

Reviews

(1,218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford from DealerRater.

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Adam Pickering 2014 F150 STX (extended cab)

Robbie Marsh was absolutely professional and excellent as my sales person. She really knows how to swing a truck around......and she is very lovely.......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner 2014 Fusion SE

As always great service every time. One of the best dealerships in Houston. Thanks Jerry Strazinicky. Service Advisor for taking care of the recall on my new Fusion. Happy Holidays and a blessed 2015. Thanks Mac Haik, Donald Broome / Owner 2014 Fusion SE - The best auto to drive!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mac Haik Makes it Easy

Easy process, no hassle. Extras added and installed same day. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service

I bought a Ford Edge last week from Mac Haik Ford on the Katy Freeway and every single person I came in contact with was so nice and friendly. They weren't pushy like other places. They went out of their way to make sure I was happy and they were super patient and accommodating with my 2 year old. This was the best car buying experience I have had and would highly recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MY EXPLORER WAS DEAD

I HAD A CHOICE OF DEALERS AND I CHOSE MAC HAIK FORD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jesse Garza

Sales person Jason was very helpful in every question I had and I would highly recommend him .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and attention!

Fast and efficient service! Charged what was needed. Really a very good dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service from start to finish

Can't get a more friendly service and the staff is right on the spot excellent service! these guys really get the job done! we got our dream truck we love it thank you so much Andy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2011 Explorer service problem

Staff was great but not all issues were resolved. My 2011 Explorer has been giving me a message to "Shift to park" when the vehicle is parked even though it is already in park. I am bringing it in tomorrow to try to resolve this problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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THANKS ELLIS

I wanted to personally thank Ellis at Mac Haik Ford who went above and beyond searching there inventory for exactly what we were looking for in a Silver 2015 Ford Explorer XLT with a Rear Backup Camera and Light Colored Cloth Interior. It took a little time finding the vehicle being that it was on an overflow inventory lot and not actually on their primary inventory lot. But the wait paid off! Financing was painless. Being we are USAA Members and were approved thru them for a Loan. USAA worked directly with Mac Haik Ford making the paper work simple. We were in and out signing paper work in about 15 minutes and quickly were put into our new Ford Explore. We also got a little discount off the vehicle being my wife is a college student. All you need to prove this is have a Sealed Official Transcript from your school to get that additional discount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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