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AutoNation Acura Gulf Freeway

(1,356 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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Waited for vehicle to get serviced.

Waited for vehicle to get serviced. Waiting Area was comfortable and equipped with drinks and snacks which made the wait tolerable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

Had a truly fantastic experience with AutoNation Gulf

Had a truly fantastic experience with AutoNation Gulf Freeway League City. Salesman Charles Christiansen and finance manager Matt Hindt were flat-out excellent. The whole process went smooth, no tricks (only treats), and I'd highly recommend this dealership to anyone looking for a great buying process. Absolutely 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Matthew Danner is my go to guy when I schedule my vehicle

Matthew Danner is my go to guy when I schedule my vehicle maintenance appointments. He is always so friendly and professional. His explanations are thorough and I always leave knowing my vehicle's condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Thank you again, and have a fantastic day!

Once again, Matthew Danner provided me with excellent

Once again, Matthew Danner provided me with excellent service. He thoroughly explained everything that I needed to know about my two new tires that I purchased. He also went over in detail the inspection report that was done on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marguerite, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The service department is always friendly and takes great

The service department is always friendly and takes great care of me an my vehicle. They never push me to do things that aren’t necessary, but advise me if it’s something that needs immediate attention or can wait until I bring my car in for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

I've had excellent service since purchasing my RDX almost

I've had excellent service since purchasing my RDX almost 2 years ago. Richard in the Service Department is awesome and has great customer service skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lamesadi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

I HAD A RIM REPAIRED.

I HAD A RIM REPAIRED. IT WAS DONE IN A TIMELY MANNER AND LOOKS GREAT. I WILL DEFINITELY BRING MY CAR HERE FOR ALL MY VEHICLE SERVICES.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Debra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Bought my Acura and there was a very minor problem with

Bought my Acura and there was a very minor problem with the molding on the drivers side window. The new molding was ordered and replaced a few days after purchasing my car. Mario, my service tech was efficient and courteous. He is knowledgeable and answered questions I had. The wait was fairly short (45”) and the waiting area was comfortable. The music in the dealership is a little loud for my liking, but I’m older and like the quiet these days. Great job! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Acura AutoNation provided me with excellent service.

Acura AutoNation provided me with excellent service. The staff was courteous, quick to assist, and made sure everything was handled smoothly. I truly appreciate their professionalism

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

The process of buying a new MDX could not have been

The process of buying a new MDX could not have been easier or more pleasant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!