Reviews
Great service
My battery died because I was out of town. I bought it might be dead. After being told by AutoZone that they didn’t charge hybrid batteries I went to Mike Calvert and got in line behind other cars without an appointment. They came out immediately to find out what the problem was. In less than an hour, they checked on my system to find out everything was ok and that the jump and driving around must have recharged the battery on its own. They also reassembled all of the stuff that I had taken off to try to deal with the problem on my own, which I should probably never try do. All for no charge and with very courteous service. I was very pleased and appreciative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Toyota center
Great sales person and profesional team. It's my second vehicle with this Toyota seller. Frank cano did a great job with us. Great job thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome customer service
Went in for my very first service on my new RAV4. I was greeted promptly by multiple people and taken immediately (I did make an appointment). Dropped my car off and was called about 45 min later to say it was ready. I asked if they had a car wash done, and the woman on the phone told me they didn’t do car washes on weekends before asking me to hold. She then got back on the line and said she spoke to a manager and my car would be washed and that it may take about an hour. I was fine with this and thanked her. Went to pick up my car later that afternoon, was promptly given keys, paid no fee due to toyotacare and got in my super clean serviced rav4 ready to go! Never been treated this nicely or efficiently at a car dealership / service center:)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
State Inspection
It didn’t take long before they took care of my car for state inspection. They were very accommodating, warm, and friendly. I will be coming back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
The sales rep, Brain Hartland, was terrific - easy to work with and straight shooter. Got the price we were looking for without going through hassles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Much better experience than last time!👍
This was my second visit buying a vehicle from your dealership and I must say didn’t take as long, everybody very friendly and helpful! I got my vehicle under better terms,mine! And my salesman Mathew made the experience painless and efficient! One last word,the financial closer, Pryor Polarski is a gem! Best..,Ana M Boyle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian Hartland is a true example of a good salesperson.
Brian Hartland listened to what I wanted in a vehicle. I drove out with a great car. The Prius V - Model 5. The best part was the friendliness of not just Brian, but everyone at the dealership. They actually worked with me to get my vehicle. I live in the Dallas area and drove to Houston to see a certified used vehicle. I did not purchase the vehicle I went there to see, but purchased a new vehicle. Their customer service of Mike Calvert Toyota was so much better than any of the Toyota dealerships I visited in the Dallas area. They took the stress out of buying my car. The Dallas area Toyota dealerships caused me a lot of stress. "They're Gr-r-reat!"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first experience
My first experience with Toyota was a good experience. The time spent at the service department was pleasant. The facility looked clean. The location was convenient. Martin was pleasant and very helpful. I would recommend Toyota to others!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great and easy experience
I had very specific needs going in, and Brian made it a breeze to drive out with my dream truck! I have already recommended the dealership to my coworkers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly service
Service was very friendly and personable but took significantly longer than expected. EST. 1 hr turned out to be 3hrs. Not necessarily their fault, but more updates after the first extended hour would have been appreciated.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
