Mike Calvert Toyota

Edward was awesome. Very respectful and humble. My service was fast and efficient with an appointment. I’ll be asking for Edward for future services for oil change and more

service was great and my issue had been resolved. I had been here before and purchased my vehicle here so I knew that they would prefer that I drop off the toyota prius because it requires a hybrid specialist. However, they should let hybrid owners know this before coming in. I had scheduled an appt for 7:30 and my vehicle was not ready until 1pm.

Very well taken care of. Would recomend Toyota to ny family and friends. Only could make it better is the length of time you spend there it is an allday processing.

Had oil & filter changed on RAV4 as well as other services stated on the April coupon, After making a stop while driving home The car revealed a problem after restarting it. Brought it back to service for resetting, as a hose had been left off, but the service dept quickly resolved the issue & I am very happy with the treatment I received by this service dept.

Helped transferring from leasing to purchasing my leased car. Well satisfied with handling the situation. Got the deal I needed. Mr.Price is fantastic. Great asset for the company.

All employees at Mike Calvert are very courteous and helpful. I received calls reminding me of free headlight recall work. The advisor Oscar Rodriguez has always been helpful and prompt in informing me of the service status. I particularly appreciate the free shuttle service.

Great customer service by team. Christopher was my Asst. Very cordial and explained what was to be done as well as cost. He was a professional.

On April 30th, 2018 I had to wait 1 hour 50 minutes for an oil change. This used to take 45 min 8 years ago then increased to an hour and the last two oil changes were close to 2 hours. Reason they gave me is that they are short on technicians. Well hire more. Then today I wanted to order a remote key so that I can come on 5/7 to have it programmed. They do not have any means of taking the card number over the phone. They want me to e-mail the card number, a very insecure way to send on the internet. They want me to go there in person, pay in advance and then make an appointment for the programming of the remote key. What an incovinient way of doing business.

Finally, We had a great purchase experience with one sales person though initially we consulted with another sales person. He wasn't showing any courtesy while talking to customers. So, make sure you choose right sales person when you are going to purchase vehicle. Concluding that we would like to recommend this dealership for your upcoming vehicle(s).

Your service greeter and my service check in person was the best. One worked to see you parked safely and very courteous. Mike Calvert has been my dealership since 1990. Keep doing what you're doing. Givimg customer service at its best.