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Mike Calvert Toyota

(1,739 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 6:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00am–7:00pm
Wednesday 9:00am–9:00pm 6:00am–7:00pm
Thursday 9:00am–9:00pm 6:00am–7:00pm
Friday 9:00am–9:00pm 6:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Efficient routine maintenance

Without an appointment, I was able to drop off the vehicle and get a call to pick it up in a few hours. All work to satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick work!

I asked for an estimate of time required, was given three days - not bad. They called me the next day to say the car was ready! Expedited because he thought I should not be without a car any longer than I had to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Informative and well taken care of.

I came in for my 20,000 mile total Toyota care. they let me know of any issues or potential issues. They are always nice and informative through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

It was finished in less than time estimated; the free car wash was a bonus and my car was clean and shiny when ready.. The guys were attentive yo the customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Need USB ports to charge devices

Fast and professional service. Waiting room needs USB slots and plugs for charging devices. Everyone was great. Free soft drinks and coffee were nice. Wish they had time to wash the cars, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

EXCELLENT

EXCELLENT service . Julio is very professional and honest . Rey really want to help and understand the client . I really recommend its services as a Toyota mike Calvert Dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Unhappy experience

Had a reservation for maintenance check at 11:30. Arrived early at 11:00. Asked for a check on roaring sound when driving. Told them I had already rotated tires. I also had a coupon for $59 maintenance check. Left car with service people and while waiting I went to look at new cars. The salesman had my car moved to be inspected for a trade in. I expected that to happen quickly but when I returned from lunch nothing had been done. No trade in price and no maintenance done. Just sitting in parking lot. I asked service rep to please take car for maintenance. They did an unnecessary diagnostic check without driving to check out roaring sound. At 3:00 I paid $360 and was given a bid of $1400 for bearing and brakes. This was a long day of smoke and mirrors. I will not return.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lengthy

Took 3.5 hours for service and alignment. I understand that takes longer than normal maintenance, but was told two hours. Then 2.5. Then 3... that is frustrating. My time is more valuable than that. Will not return

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Refugio is AMAZING!

Refugio was more than helpful in getting my car serviced! He helped to ensure that a more than fair price was reached! I definitely recommend and will be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not cleaning car or touching up car

I really Feel that a quick vacuum or touch up is needed when they work on your car for an oil change or anything in general.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.