Reviews
Repaired damage of vehicle door
I really appreciate your servixe ecenter. I had accident feww month ago. My vehicle had damaged fornt and back door. I drop off service center vehicle,feww days later, it was totally repair it . Every one were kind and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very attentive
I have to visit this location for the recalls update It was done in timeous manner I would visit again if I have to again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took care of me really fast
outstanding service! I always have a great experience when my vehicle is being service. Richard Hernandez has always been my service person but he is no longer there and recommended Goerge and Oscar.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a second vehicle
Had a great time at the dealership and was treated with respect and really about me getting the best possible dealer. The salesman Tom Wilson once again did a great job finding me an even better deal then the first car I bought from him. He is an excellent salesman plus person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
new car purchase
I stopped by Mike Calvert to comparison shop. Car salesperson Ms. Gigi walked upon us while site seeing the car lot. She began to question what I was searching for. She proceeded to explain her purpose for coming to work was to be Productive, to assist the customers. Needless to say, I became a Mike Calvert Toyota customer. I purchased a new car the very same day. I received great customer service. Mr. Broussard in finance, sealed the deal, in a very polite and courteous manner.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Toyota service. Not happy
Have spoken to service manager. I was emailed that service was complete so we picked up the car and paid. No one told us the job was not complete and we paid for an item that was not installed. Very unhappy about this lack of honesty. Should have told us there was more to do and should not have charged us for part not installed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Replace rear light cover
Mr. Hugo made my experience pleasant. He order the part, called me right away when he received it and, it took less than two hrs for the mechanic to replace the piece. Took me more time to have day off. Also, the cashier was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst experience
Entire service not reach usual TOYOTA level. I spend lot of time to complete my requested service. I have to send claim headquarters of Toyota. It hurts Toyota brand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks Toyota
I Recommend Mike Calvert Toyota, they offered me a ride home and a pick up ride , thanks a lot or otherwise I’ll be waiting for a 4 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1st Time Experience
I was pleased with the service @ Toyota. The wait time was excellent. Andres was kind. After my car was serviced he explained to me what was done to my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
