Mike Calvert Toyota

Customer service is a dying art, if you could give your staff the pride of ownership to problem solve and help the customer get the service they need. It would elevate the experience. I needed an answer regarding eta of my car service, it turned into a back and forth, I can’t help you, managers not on the floor, service is on lunch, etc. More importantly, there was zero interest in helping me solve my issues regarding servicing my car and my time constraints. I was clearly annoying the woman on the phone who’s job it is to help me. Terrible. The service department is always solid. The customer service call center needs some improvement.

Fast, efficient service with an appointment in advance for a recall issue and a standard maintenance of lube, oil, and filter change. The service rep, Duke, was pleasant and explained the results of the service exam of the car.

Service Manager was courteous, knowledgeable, He greeted me with a smile. Excellent customer service. I would definitely recommend family and friends to get car services or purchase a card at Mike Calvert.

Great service and attention. I was in and out with everything explained simply. Oscar was attentive and informative. Good expexerience over all. Would recommend to others

Duke was great and the customer service that he provided was the best. He made sure that everything was right and finished in a timely manner.

Excellent service, very helpful to provide the best option, professional advise on the car issues, and courteous to updates and follow ups. Very home friendly atmosphere.

This dealership always takes goid care of bith me and my car. I’ve bought two cars from them abd will buy my next one as well, if need be.

KEN SMITH, ALONG WITH CHARLES HALL AND RICK BROUSSARD MAKE BUYING A CAR PLEASANT. WE HAVE BUYING VEHICLES FROM MIKE CALVERT FOR A LONG TIME NOW AND WE'VE ALWAYS LEFT THERE HAPPY. THANK YOU NAY & GARY JEFFERSON

Everyone at the dealership were friendly and very helpful. Thats why I've bought all my vehicles from Mike Calvert always will come back no hassle.

Got some problems in tire sensors. The guy who was doing work is professional, and identified the problem quickly and fixed it in few hours