Reviews
In and out fast
Came in for a state inspection, my advisor was very nice and efficient. Would highly recommend returning to this dealership. Thank you for the best
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good but the details lacking
This is a good Toyota dealership. They are a large dealership and when I came in there were a lot people, both staff and clientele. However, their size also makes communication inefficient and I hear their service dept is lacking, likely due to the volume of vehicles. I myself purchased a CPO vehicle and I had to strongly request a CPO item be fulfilled before they would be bothered to work with me and fix the issue. This left a bad taste in my mouth, while it was eventually fixed this situation would never have occurred without a detailed look at the checklist items. A good dealership but lacks attention to detail and consideration that many other dealerships may provide you.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Awesome!!
Even though there was a lot of people , I got out of there in 1her, I really though it was fast considering the people there,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent car salesman Tom Wilson - & customer service was r
Service department was excellent & Tom Wilson was awesome! Management was great as well. Really nice people & made me happy and very satisfied!!! Tom is very sweet
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great, fast service
I made an appointment online and received quick service when I went in. They were able to identify the issue with my car and resolve it easily. And, thankfully, it was still under warranty; so, I didn't have to pay anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hector Rivaz is the most efficient, personable
Hector was our service advisor who truly treats us with such kindness, warmth and care that I have decided to bring even my Honda CRV to the Mike Calvert Toyota. He is always timely, pays attention to detail and just super nice in his approach. He is an invaluable service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience everyone was very kind
Great experience... really care for customersI have previously piurchased a vehicles from Mike Calvert and I always come back. I recommend Mike Calvert to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Hector!
Hector was very kind and professional. The wait was longer than I anticipated it would be, but still a great visit. Happy to have MCT close by.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Best ever car buying experience
From car selection, price negotiation, financing, to actually driving off the lot, the Mike Calvert Toyota team demonstrated professionalism, knowledge, and quality service; without all of the hassle and without taking all day. My overall experience with Mike Calvert Toyota was by far the best ever car buying experience that I've had. They've acquired a customer for life. I highly recommend Mike Calvert Toyota. Eddie Cathcart (salesman), Harry (manager), Dominic (financing).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service that was done timely.
Outstanding job on repairing the damage to my daughter’s car along the back passenger door. The work was done on time and the text updates were very helpful. Body shop work and Daniel Valverde handled all the paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
