Reviews
MIKE CALVERT TOYOTA DOESN'T DESERVE YOUR BUSINESS!
Mike Calvert Toyota has the worst customer service of any Car Dealership I have ever dealt with. I filed a formal complaint with Toyota Corporation and the BBB. I would "never" recommend Mike Calvert Toyota and will do everything in my power to discourage anyone from doing business with them. If you see a response from Mike Calvert to this complaint, don't believe anything they say! Check out the BBB and you will see al the complaints against them. My complaint hasn't shown up yet, but it will. Mike Calvert Toyota is the epitome of everyone's opinion of a "used car salesman". Their entire Dealership epitomizes that perception. I will continue to the day I die to discourage anyone from doing business with Mike Calvert Toyota! It's just the beginning of my mission to spread this message LOUD AND CLEAR! THIS COMENT IS BASED ON MY OPINION AND I HAVE THE RIGHT TO THAT OPINION. I'M GIVING THEM "ONE" STAR, "ONLY" BECAUSE THIS REVIEW BOARD REQUIRES AND ENTRY IN THAT FIELD. MIKE CALVERT TOYOTA DESERVES "NO" STARS AND "NO" RESPECT!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike Calvert Toyota has the worst customer service of any...
Mike Calvert Toyota has the worst customer service of any Car Dealership I have ever dealt with. I filed a formal complaint with Toyota Corporation and the BBB. I would "never" recommend Mike Calvert Toyota and will do everything in my power to discourage anyone from doing business with them. If you see a response from Mike Calvert to this complaint, don't believe anything they say! Check out the BBB and you will see al the complaints against them. My complaint hasn't shown up yet, but it will. Mike Calvert Toyota is the epitome of everyone's opinion of a "used car salesman". Their entire Dealership epitomizes that perception. I will continue to the day I die to discourage anyone from doing business with Mike Calvert Toyota! It's just the beginning of my mission to spread this message LOUD AND CLEAR! THIS COMENT IS BASED ON MY OPINION AND I HAVE THE RIGHT TO THAT OPINION. I'M GIVING THEM "ONE" STAR, "ONLY" BECAUSE THIS REVIEW BOARD REQUIRES AND ENTRY IN THAT FIELD. MIKE CALVERT TOYOTA DESERVES "NO" STARS AND "NO" RESPECT! THEY "DON'T" STAND BEHIND THEIR SERVICE!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Well, I have a commitment from one of Mike Calvert Toyota’s previous customers that they will “never” do business with Mike Calvert Toyota again! I will continue my quest to share my story influencing as many people as I can “not” to do business with Mike Calvert Toyota!
Well, I have "second" commitment from one of Mike Calvert Toyota’s previous customers that they will “never” do business with Mike Calvert Toyota again! I will continue my quest to share my story influencing as many people as I can “not” to do business with Mike Calvert Toyota! My goal is to hit them in the pocketbook just like they did me! Mike Calvert Toyota has now lost 2 customers! I will continue my quest "one" customer at a time! :)
MIKE CALVERT TOYOTA DOESN'T DESERVE YOUR BUSINESS!
Mike Calvert Toyota has the worst customer service of any Car Dealership I have ever dealt with. I filed a formal complaint with Toyota Corporation and the BBB. I would never recommend Mike Calvert Toyota and will do everything in my power to discourage anyone from doing business with them. If you see a response from Mike Calvert to this complaint, don t believe anything they say! Check out the BBB and you will see 10 complaints against them. My complaint hasn t shown up yet, but it will. Mike Calvert Toyota is the epitome of everyone?s opinion of a used car salesman . Their entire Dealership epitomizes that perception. I will continue to the day I die to discourage anyone from doing business with Mike Calvert Toyota! It s just the beginning of my mission to spread this message LOUD AND CLEAR! THIS COMENT IS BASED ON MY OPINION AND I HAVE THE RIGHT TO THAT OPINION. I M GIVING THEM ONE STAR, ONLY BECAUSE THIS REVIEW BOARD REQUIRES AND ENTRY IN THAT FIELD. MIKE CALVERT TOYOTA DESERVES NO STARS AND NO RESPECT!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
very knowledgeable, easy 2 do business with
bought a Certified Camry, i got the price i needed, my sales lady was VERY professional and upfront, i was in and out of dealership in about an hour. Best car buying experience ive had. I would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought an SUV from them two weeks before,it was a...
I bought an SUV from them two weeks before,it was a disappointing experiense for me. The purpose of this comment is simple,dont get cheated.They offered me a free dvd player with my suv with the cost of 1500-2000. or we can reduce that amount from the total price of the suv, i have kids so i accept with DVD player deal.they fixed the cheap DVD player the amount of $ 599 in the market and they said it is $2000 for them. i asked about the value of the DVD player,they agree the price of 599,the balance $1400 is for their fixing charge.I got another quote from other company with $28000,but i paid here $30,000. Please always careful with them,they are not trust worthy.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
2011 ford f-150 transmission failure
Just recently purchased a 2011ford f-150 truck and I started to have problems with and thinking that I.bougth a truck from a certified dealer where every car works in perfect conditions and has bo problems and I made an apppointment with the dealer service center. Emphazing is taking time up from my daily schedule.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I got a nice car
My friend bought a Sienna Before I bought may Camry. The dealership is very convenient and professional. And gave me a little bit low interesting rate.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I got a nice car
My friend bought a sienna from this dealership before I bought the camry. It is very convenient and the guys are professional. After all I they gave me a little bit low interesting rate.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
wow very pushy
Sales manager was rude and the sales person was real pushy with not much knowledge made an offer but never heard back from them.So I went to another dealer and purchased a car that day.Good thing the car was in much better condition.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
August 16, 2014. BEWARE... I bought a Tacoma Prerunner... I was told the truck came with a 7 year or 75K mile warranty. They never told me.... they were charging me an extra $2000 for that extended warranty. The finance guys are pushy and try to rush through the process before you have enough time to read what you are signing.... My advise...READ WHAT YOU ARE SIGNING. They will try to rush you through the process. Take your time and don't let them rush you...
I went to Mike Calvert Toyota for body work to my Celica...
I went to Mike Calvert Toyota for body work to my Celica after having had an accident. The total damages came to about $3500 and were covered by the insurance of the woman who hit my car. The poor service started as soon as I walked in the door. None of the service advisors even look up and greet the customer. They are all too busy on the phone making bids or personal phone calls. After being ignored for 10 minutes one of the guys took in information and I left my car with them. They estimated it would be ready in about a week and promise to keep me updated. I never got any calls from them. After numerous calls from me they said the car was ready for pickup on day 10. I paid my bill and they when they drove my car out to the front it was covered in a layer of dirt and a big muddy footprint was on the inside of the driver door. I guess they don't use their hands to open car doors from the inside. Worst of all in the work order I had paid $500 for them to strip and repaint the front bumper cover of the car. When they presented the car to me the bumper had not been touched and still had damage from the collision on it. The service guy came outside and said "yeah you are right it is not fixed". I left the car again and they promised it would be ready in 2 days. Meanwhile, I called the 800 Toyota service center to make corporate aware of what kind of service they give to customers who spend money there. When I picked up the car 2 days later they washed and detailed the car for me and asked me to call Toyota corporate back to tell them I was now a happy cutomers. I get in my car to go home and find the tint on the doors peeling and bubbling. Some TOTAL IMBECILE used amonia based glass cleaner on it. I figured they might set fire to my car if I left it another time so I just drove it home as is and paid to have the tint fixed out of my pocket. Oh, the hood was not lined up properly and there was tons of paint overspray on my a/c condensor. The quality of the paint job was like a $200 paint job in an alley. Mike Calvert also destroyed the a/c system in my Celica. The car went in for scheduled maintenance when they called and said the a/c expansion valve was under recall and would be replaced free of charge. I asked they not touch the system and was willing to sign a waiver to give up my rights to the recall. They insisted it be done and that was the start of a nightmare. The freon leaked out to a point where the a/c quit working after 3 months. I took the car back and they could not find the problem so they just recharged it and gave it back to me. Another 2 months and I was in the same boat but this time they wanted $75 to diagnose the problem. I called the corporate line and got them to waive the charge. A day later I get a call telling me the compressor is not good and will cost me $875 with parts and labor to get the a/c working. The service advisor was extemely rude and said "you have nothing to complain about". The people at corporate were very professional and nice but told me since the car was out of factory warantee I had no recourse. I took the car to a private mechanic and had the system repaired properly for $500. Mike Calvert Toyota never replaced the O-rings in the system and stopped the leaks. I doubt they replaced the refridgerant oil in the system as it leaked out and hence contributed to compressor failure. They should be fined by the EPA for all of the R-12 their neglect released into the air.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
