Reviews
Mercedes SL63 AMG
My service advisor, Ray Mariano, always does a great job taking care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything! Be safe on the road!
Internet Purchase
The team at Mercedes Benz of Houston Greenway were very helpful in the internet purchase of an almost new, used high end sports car. They responded immediately to my inquiry through Autotrader, worked with me through the purchase, and helped arrange shipment of the vehicle via enclosed transport.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need more help, just give us a call. Happy motoring!
Simply the BEST !!
Mercedes Greenway is the BEST !! Our service advisor, Kevin Graves is top quality professional along withe remainder of team I.e. technician, rental, cashier. I wouldn?t go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Maricela, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Routine Maintenance
I took my vehicle in for a routine maintenance check up. A loaner was given to me since the maintenance would take most of the day. The day I was scheduled to pick up my car, I remembered that the indicator light was out on the passenger side. I informed my rep and he ordered the part right away. I was able to keep the loaner until my vehicle was ready. I loved the speedy service and always experience a good rapport with the staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cynthia, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Greenway Mercedes
My Salesman David Griffin was the best ever. His attention to detail and desire to make me feel comfortable with the purchase has secured my future business
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeffery, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
Mercedes Greenway
Outstanding service all around at Mercedes Greenway in Houston!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jill, we're glad to hear that we provided you with outstanding service. Don't hesitate to call us if you ever need anything. Be safe on the road!
Recent airbag recall notice
i received a recall notice from Mercedes Benz regarding a faulty passenger side airbag. i contacted the MB Greenway dealership to schedule the repair. They were able to provide me with a Saturday appointment which did not interfere with my work schedule. The repairs from the recall notice were completed within a 3 hour time-frame to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arturo, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Mercedes Greenway
Excellent customer service. I was immediately helped and did not have to wait long. Could not have asked for better service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
STATE TEST AND CHECK ON MY M350 BLUETECH
Good service - I like that I get treated right - Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Christopher! If you ever need more help, just give us a call. Happy motoring!
Review
Salesman was very professional, helpful and courteous.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your positive review! If there?s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.