Reviews
Sterling McCall Ford Service Center takes great care of
Sterling McCall Ford Service Center takes great care of my vehicles. I’ve been using them for 15+ years. Aaron and David are extremely helpful and knowledgeable. They are very trustworthy and honest. I never have felt more comfortable waiting for my vehicles to get serviced. I highly recommend Sterling McCall Ford for all your service repair needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Aaron and David the team here at Sterling McCall Ford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Ask for David Nguyen in the service department Ask for
Ask for David Nguyen in the service department Ask for David Nguyen in the service department Ask for David Nguyen in the service department Ask for David Nguyen in the service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Doug, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience at car dealership.
Great experience at car dealership. Got a standard oil change. The guys gave a video preview of inspection, really loved the service! Guys there are cool. :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Miguel, we really appreciate your feedback! We can't wait to see you again, have a great day.
My salesman Brian was amazing.
My salesman Brian was amazing. He helped me out a lot and was very welcoming. However the man with the financing department was horrible. He was rude and made the whole buying of the car very uncomfortable.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you very much for your business and the kind words regarding Brian. I am terribly sorry that your experience, with our Finance Manager, did not meet your expectations. I will personally meet with the entire finance team and use this as a learning opportunity. Please let me know if I can assist further. Thanks again and have a great day!!! Best regards, Rodney Crow General Manager rcrow@sterlingmccallford.com
I had a very difficult personal situation.
I had a very difficult personal situation. I lived for 20 years in Italy, I moved to the US for a job and I had no credit score and my official contract was late. They were patient and help me out during the entire process , explaining me every single detail. Best Service Ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Daniele, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!
David my service rep is always so helpful and I trust him
David my service rep is always so helpful and I trust him to take of all my car issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found David to be so supportive during your experience here at Sterling McCall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
The service rep David, did a through review of my car and
The service rep David, did a through review of my car and checked Ann of the recalls and found a few problems and additional recalls. The work was completed quickly and correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
David N has always been my service rep and has taken care
David N has always been my service rep and has taken care of all my car issues. He has great communication with letting me know what needs to be serviced and has exceptional customer service. This is why I always take my car to be service by them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found David to be so supportive during your experience here at Sterling McCall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
Great communication, exceptional customer service, and
Great communication, exceptional customer service, and friendly staff. If you need a new car then go see Brian Frank!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Elese, thank you for your kind review; we are happy to pass along your comments to Brian here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!
Great customers service understanding and fair pricing,
Great customers service understanding and fair pricing, didn't feel pressured into buying a car. The signing process was also quick didn't take more than an hour and went over all the documents
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lesly, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.