Reviews
Service done well.
Service done well. There was no additional pressure to do the maintenance and gave timeline for future issues
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
The entire process went seamlessly and customer service
The entire process went seamlessly and customer service was above and beyond my expectations! Lalo answered all my questions and made sure I was well informed to drive my vehicle off the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Taylor, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Pablo was wonderful and did exactly what I wanted.
Pablo was wonderful and did exactly what I wanted. and it is ridiculous for you to ask for twenty five words many people will just skip the review if they have to write that much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Margaret, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
One word excellent ,The service advisor was excellent,The
One word excellent ,The service advisor was excellent,The repair technician excellent,everyone was very friendly.I wish I had have purchase my SUV there.I will be coming back .I was treated like a Floor very clean,tables clean, bathroom clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Marry, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!
I highly recommend this place, probably one of the best
I highly recommend this place, probably one of the best services I’ve had in my most recent history
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Omar, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!
All was satisfactory except vehicle was returned to me
All was satisfactory except vehicle was returned to me empty. I don?t recall if it was mentioned initially or not but I filled the tank on the user truck I was provided and I expected the same.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gloria, thank you for taking the time to leave us your honest feedback. Please reach out to us at (281) 588-5000 so we may assist you in moving forward towards a resolution.
I was pleased that they offered services on a Saturday.
I was pleased that they offered services on a Saturday. I was in Houston for my sister’s 94th birthday and my suv developed mechanical problems. I made an appointment with this dealer and they got me out early afternoon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Staff very kind and helpfull Thank so much for take care
Staff very kind and helpfull Thank so much for take care of my truck I will be back with McCall
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the positive review! We look forward to your next visit! Take care!
The service advisor David Nguyen is very nice and
The service advisor David Nguyen is very nice and professional. Every time I always schedule and looking for him. I still remembered one time he work beyond and offer my kids extra activity kit when he realize the long waiting time may cause kids feeling bored.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sufen, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Service Sales consultant Laura Solis was nice friendly
Service Sales consultant Laura Solis was nice friendly and patient and my control specialist Pablo Cant� was knowledgeable fair and friendly I was very satisfied with both people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Michael, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!