Reviews
Brent T.
Brent T. was such a help to my wife and I. He is extremely knowledgeable and professional. He went out of his way to make our purchase a great one. I highly recommend working with Brent if you are looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chris, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Thanks for the recommendation, and have an amazing day!
Brent T is very professional and knowledgeable.
Brent T is very professional and knowledgeable. He went out of his way to make sure everything was perfect with our new car. I would highly recommend working with him when purchasing a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate your feedback! Thanks for the recommendation and have an amazing day!
The customer service was not very patient and did not
The customer service was not very patient and did not provide the proper conditions for the customers. Just want customers to spend more on products.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to our attention. We strive to provide the best customer service and it is imperative that, when we don’t, our customer let us know, so we can correct our shortcomings. We look forward to providing you with extraordinary service, in the future. Best regards, Rodney Crow General Manager rcrow@sterlingmccallford.com
We are returning customers to Sterling McCall Ford.
We are returning customers to Sterling McCall Ford. We loved the 1st experience we had so we decided to return to purchase another car. Mary Hill our sales rep was very helpful in the process of purchasing our vehicle. Mary was nice & very knowledgable about the vehicle. Our finance advisor Wally was also very helpful & listened to our needs. We are happy to say we will be returning for our next purchase. Thank you Sterling McCall!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Mary here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!
They always do a great job on my car services, plus they
They always do a great job on my car services, plus they are fast. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Great service.
Great service. It was fast and communication was great. Na na na na na na thats all. Na na na na na na na na
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Juan, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service advisor Eric Gonzalez.
Excellent service advisor Eric Gonzalez. Always very attentive, approachable and great ti deal with. Recommend to evrrybody
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Marcin, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!
They are always very professional and efficient.
They are always very professional and efficient. I would highly recommend Sterling McCall for any of your car issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
David Nguyen is great with customer service and keeping
David Nguyen is great with customer service and keeping me informed as to recommended repairs and status of the work process. Very communicative. Will continue to go to this dealership in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Michelle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Everything was great , the advisor was very nice and
Everything was great , the advisor was very nice and helpful, the work was done as promised, and waiting room was clean and comfortable with coffee and water bottles available for everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tim, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.