Reviews
Very satisfied with my service technician, David.
Very satisfied with my service technician, David. All the work done on my vehicle was done & I am very satisfied. Thanks!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly staff good coffee water easy to get 2 they work
Friendly staff good coffee water easy to get 2 they work with you with price
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Appointments early in the morning for an easy service
Appointments early in the morning for an easy service doesn't mean your car will get like at that day..
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Rodney Crow General Manager rcrow@sterlingmccallford.com
Came in today without an appointment…the service was
Came in today without an appointment…the service was still quick…and even got a free car wash…oil change and tire rotation in about 90 minutes…thanks
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good Customer service For sales women Sayra, car very
Good Customer service For sales women Sayra, car very clean . Clean location , good price and good price
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I bring my Mach E for service here and Eric Gonzalez is
I bring my Mach E for service here and Eric Gonzalez is an EV specialist very knowledgeable and honest.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent Customer service, my vehicle was delivered to
Excellent Customer service, my vehicle was delivered to my house. Brian went over the vehicle’s functions with my wife. Sales staff and manager were very professional.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly staff and accommodating amenities at the
Friendly staff and accommodating amenities at the dealership make waiting for your vehicle service a comfortable experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Terrible from the word go.
Terrible from the word go. I called the service receptionist quoted one price. For an oil and filter change and there wasn’t any confusion about the vehicle she knew exactly what year and model as if my name popped up on the computer and it showed her I had been there before. So the $40 turned into 147 when the guy was literally checking me in, he wanted me to just Sign the paper Agreeing to the $147 oil and filter change. I told him that I was quoted 40 on the phone and he showed me he could do it or something around $50. I finally got out there of course after Tax titled Lumber and anything else they wanted to tack on $70. It took two hours and 15 minutes when I was quoted an hour and a half. so all in all, I guess that it’s part for the course for this particular location as I’ve been there before, And have gone through other nightmares but I think this is going to be the last time I visit this location .I finally just I gotta just give it up-I’ve heard it said,..You just can’t polish a turd!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Rodney Crow General Manager rcrow@sterlingmccallford.com
I had a great experience here, my service adviser Mr
I had a great experience here, my service adviser Mr David Nguyen was very nice and knowledgeable and offer great help to me. Highly recommended mr David Nguyen
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dam, we're happy to hear you had such a positive experience with David! We are always more than happy to assist you if anything else comes up. Take care!