Reviews
Bought car on 11/21 still don’t have it and don’t know
Bought car on 11/21 still don’t have it and don’t know when
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
cheto1945, Thank you for your feedback. I sincerely apologize for any inconvenience you may have experienced due to the wait time for your new vehicle to arrive. If there is anything I can do to regain your trust, please do not hesitate to reach out to me at rcrow@sterlingmccallford.com Rodney Crow General Manager
Irving Gonzales all ways keeps me informed about status
Irving Gonzales all ways keeps me informed about status of my truck and awesome customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Best experience ever.
Best experience ever. The customer service was amazing. All of my needs were met. Very friendly and professional. They make car buying experience easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I had to make a quick trip to Sugarland and was in
I had to make a quick trip to Sugarland and was in between on maintenance. Sterling McCall Ford got me in on short notice. Your competitors required 48 hours notice Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent, outstanding, awesome, incomparable, honest, I
Excellent, outstanding, awesome, incomparable, honest, I will definitely continue to take my business to Sterling McCalls
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the positive review! We look forward to your next visit! Take care!
Andrew Britton, the service advisor, took great care of
Andrew Britton, the service advisor, took great care of my car. I called and got a service appointment at 10 am and my car was finished and even cleaned inside by 4:00 pm. Excellent work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!
Helped.
Helped.me out for the second time with repairs with no notice.Top service all round
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Expedition heating up.
Expedition heating up. They fixed it. Just started heating up while at MD Anderson Doctor Appointment. Sterling McCall was closest. I call service and they were very nice. Said bring it in and we?ll fix it and they did in a reasonable time. Even gave me a loaner. Great service department. Service Adviser Irvin Gonzales was polite and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Sterling McCall Ford
After struggling at Nissan Central to get my car fixed
After struggling at Nissan Central to get my car fixed for a month, Sterling McCall Ford took care of my care and even got a New engine installed on my vehicle . Thank Mr Amir.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
We bought a burgundy Edge last week & I love it!
We bought a burgundy Edge last week & I love it! It?s beautiful! Our salesman Nate was awesome. He worked tirelessly to get us a good deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sandra, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.