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Group 1 Ford of Southwest Houston

(1,045 reviews)

Reviews

(1,045 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Ford of Southwest Houston from DealerRater.

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Quality service.

Quality service. Good maintenance. Free coffee and’s WiFi. Not too long either. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Excellent service, excellent selection, excellent sales

Excellent service, excellent selection, excellent sales people, excellent location, excellent finance people, excellent coffee and excellent overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

My Service Provider Andrew was very prompt and

My Service Provider Andrew was very prompt and professional. My car was ready in the timeframe promised. The waiting area was immaculate, clean & comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Melissa, thank you for taking the time to leave a review for us at Sterling McCall Ford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

The service is so helpful.

The service is so helpful. I got a flat tire, i forgot I had road insurance. The dealer helped me figured it out for me and replaced a new one for me without any charge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Laura Solís is a great sales rep, She was able to find

Laura Solís is a great sales rep, She was able to find me the vehicles I was needing in the price range that I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I've been taking my cars here for a while now, they do a

I've been taking my cars here for a while now, they do a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Just wanted to thank everyone who helped and took the

Just wanted to thank everyone who helped and took the time during the whole process. Would highly recommend. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joel, thank you so much for your positive comments about Sterling McCall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

Erick is a professional with high standards.

Erick is a professional with high standards. They did the service and checked the car The whole process was a pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

David Nguyen makes the experience great!

David Nguyen makes the experience great! They always take care of my needs without pushing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Evan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Service was a complete HOME RUN!

Service was a complete HOME RUN! Couldn?t be happier. My truck even got a nice wash! Great service. Totally recommend. Sterling McCall will always be my go to place for all of my truck needs. I always buy my vehicles from Sterling McCall and always have them serviced by them as well. Nobody touches my truck besides them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alexis, we are delighted to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!