Reviews
MY EXPERIENCE WAS FAIRLY OKAY, ONLY BCUS THE EXPECTED
MY EXPERIENCE WAS FAIRLY OKAY, ONLY BCUS THE EXPECTED DATE TO PICK UP MY CAR WASN'T READY FOR PICK UP ON THAT FRIDAY, SO I HAD TO GO WITHOUT A CAR FOR THE WEEKEND, OTHER THAN THAT IT WAS OKAY.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you're ever in need of more help, please let us know!
My service tech was really friendly and transparent, I
My service tech was really friendly and transparent, I will be back for maintenance next time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
I needed oil change service for my Ford Escape and
I needed oil change service for my Ford Escape and received great service from the intake, Amir kept me aware throughout the service and escorted me to my vehicle when finished. And my car was washed with clean windows.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Mr. Jerry Quick was Exceptional on communicating with me.
Mr. Jerry Quick was Exceptional on communicating with me. As well as providing me with all the information and questions I had and needed. Mr Cody once again got my truck up and running back on a major quick turn around . Greatly appreciate the urgency and the continuous great work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Worked with Brian and Josh, both were very helpful and
Worked with Brian and Josh, both were very helpful and straightforward. Couldn?t ask for more than that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Darren, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service!
Great customer service! Scheduled my oil change online and they would’ve had me out in no time if weren’t for my check engine light. Erick took care of contacting warranty company and had part ordered and delivered by the following day. Provided complimentary shuttle to work and washed my vehicle free of charge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Leslie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Very friendly and professional staff.
Very friendly and professional staff. They kept me informed of progress and the wait time was reasonable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Irvin was courteous and helpful.
Irvin was courteous and helpful. He was able to get my car brake booster replaced and back to me in the same day. Anthony in their shuttle service drove safely and was very personable. Anthony went out of his way to get me back to pick up my car before the shop closed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rob, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Irvin was courteous and helpful.
Irvin was courteous and helpful. He was able to get my car brake booster replaced and back to me in the same day. Anthony in their shuttle service was drive safely and was very personable. Anthony went out of his way to get me back to pick up my car before the shop closed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service.
Excellent service. Courteous, and on time. He kept me on progress of repair. I like doing business with David.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.