Reviews
Erick is a professional with high standards.
Erick is a professional with high standards. They did the service and checked the car The whole process was a pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great place to buy or get service on your vehicle.
Great place to buy or get service on your vehicle. I literally pass a another Ford dealership to get to them. They are so good. We totally recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tommy, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent Service proformed on my vehicle repair.
Excellent Service proformed on my vehicle repair. Thanks for the support from my service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding service.
Outstanding service. I woke up with a flat tire this morning and had my truck towed to this dealership. They kept me updated through the day, worked to get my tire fixed, changed my windshield wipers and washed my car without me asking. I want to highlight Gerry for his friendly service and for going above and beyond to get me back on the road!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sofia, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service, Irvin such a nice guy , wonderful, and
Great service, Irvin such a nice guy , wonderful, and very helpful. anyway good place to visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Job was done good but just for cam shaft it took 4 day to
Job was done good but just for cam shaft it took 4 day to repair my car that?s little inconvenience.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 588-5000 when you have a chance. Thank you, and we look forward to hearing from you.
My salesman Jose Franco went above and beyond to make my
My salesman Jose Franco went above and beyond to make my dream truck happen for me. Best buying experience I?ve had by far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I have been bring my Flex in for service for probably
I have been bring my Flex in for service for probably over 4 to 5 years. David Nguyen in the service department always takes care of everything with impeccable efficiency and detail. He also keeps me updated throughout the entire process. He is not only knowledgeable and courteous. I’m always confident that my Flex is in good hands!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We hope to see you soon!
I have only taken my vehicle to be serviced twice and
I have only taken my vehicle to be serviced twice and both experiences were not the best. My main issue was the time it took for me to be given a diagnosis for my SUV. It should not take a week to run a diagnostic evaluation and complete an oil change. Only for the work to be too expensive and still have to pay for the diagnosis and pickup a car that's been sitting for a week and still needs to be repaired. Get the car home, leave out again only three hours later and car will not crank. Had to get a two jumps and the next morning go buy a new battery. Oil change and Diagnostic $251 and new battery $200....initial issues/ reason for taking in for servicing.... still not fixed. Definitely not pleased.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ty, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. John Sullivan Service Manager jsullivan@maxwellford.com
David Nguyen was great.
David Nguyen was great. Super nice and helpful helpful didn't try to take advantage of me being a single female. He walked me through what was needed. He took time out to answer all of my questions that I had. I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carla, we're happy you found our staff David to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!