Reviews
Andrew Britton, my service advisor did a great job of
Andrew Britton, my service advisor did a great job of keeping me informed. Reasonable timeframe for the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Andrew! Please don't hesitate to reach out if there's anything additional we can do for you.
Andrew was very kind, knowledgeable.
Andrew was very kind, knowledgeable. Great customer service. My truck was serviced in a timely manner. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Andrew. Feel free to reach out to us if you need anything. Have a wonderful day.
They are very thorough and explained everything using a
They are very thorough and explained everything using a video looking underneath my vehicle so I could see what they were talking about
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Renee Tallman was my service advisor today 6/15/24 she
Renee Tallman was my service advisor today 6/15/24 she was super helpful she even provide a breakfast sandwich lol… she was the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy Renee Tallman could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Erik Gonzalez, my Service Advisor, was terrific and
Erik Gonzalez, my Service Advisor, was terrific and totally lived up to the high standards of customer service I have come to expect from Sterling McCall. He was friendly, knowledgable, and took great care of me. Well done, Sterling McCall Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!
Fast friendly service every time we visit Sterling
Fast friendly service every time we visit Sterling McCall, Irvin is the best and always takes care of us.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Streamlined process and easy to work with.
Streamlined process and easy to work with. Fair with trade-in and little negotiation required.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
The Service department was awesome and love Jerry very
The Service department was awesome and love Jerry very attentive and understanding. Thank you so much. Excellent job
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
I was really nervous about going to a dealership for
I was really nervous about going to a dealership for help, but Irvin was absolutely great and I cannot thank him enough for his help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!
My car had a check engine light on.
My car had a check engine light on. David Nguyen was able to quickly diagnose the problem and was able to fix it so it would pass state inspection.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!