Reviews
David is an excellent service advisor.
David is an excellent service advisor. He’s very attentive. The team in the back does an excellent job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that David provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Service good but the time is to long for oil service only
Service good but the time is to long for oil service only but I understand somebody is first Thant me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We apologize for the longer-than-expected wait for your oil service. Your understanding and patience are greatly appreciated. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
A very pleasant experience.
A very pleasant experience. Lalo was professional and made the car review process easy and quick. Wally in finance was also very easy to work with and didnt waste our time. The process was professional, efficient and easy. Overall a very positive impression. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that you had a pleasant experience and that Lalo provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
TEXAS
Fast, courteous and professional service?coordinated and arranged by Irvin at Sterling McCall Ford, Houston, Texas
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are thrilled to hear that you had a fast and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Best service advisor!
Sterling McCall ford treats customers right and keeps you in the loop. Would highly recommend and Jerry Quick is the guy to ask for if wanting great communication with the team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's fantastic to hear that you had a great experience and that Jerry provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
The service department is A1.
The service department is A1. The service reps are very good at keeping you informed of all things going binge with your car. I brought my Ford some place else. But service after the sale sent me to Sterling McCall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you had a positive experience with our service department at Sterling McCall Ford! Providing A1 service and keeping you informed about your car are top priorities for us. We're glad you were redirected to us for service after the sale. Thank you for choosing us for your automotive needs!
Very courteous service persons, specially Eric Gonzalez,
Very courteous service persons, specially Eric Gonzalez, my car was received and delivery on time. Before anything was done they waited for my approval I can not be more happy with their attention
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's fantastic to hear! We're thrilled that you had such a positive and attentive service experience with Eric and our team. Providing excellent customer service and waiting for approval before proceeding with any work is important to us. We're here to help and ensure your continued satisfaction with our services!
I was there to get my routine maintenance.
I was there to get my routine maintenance. They are nice and efficient and explained everything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a nice and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Good teamwork when it comes to getting the job done.
Good teamwork when it comes to getting the job done. Was quick and reliable service and timing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a quick and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Fast, Professional, Quality
She was perfect, positive and professional. Explained everything with the detailes. Waited only 1 hour and 20mins including car wash, which is perfect timing Received my car very clean. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that you had such a positive experience with us! Our team strives to provide excellent service, and it's great to know that our service advisor was perfect, positive, and professional, explaining everything in detail. We're also glad that your wait time was minimal, including a car wash, and that you received your car very clean. Thank you for choosing us, and we look forward to serving you again in the future!