Reviews
Prompt, professional, courteous.
Prompt, professional, courteous. My car gets hreat service and the staff are friendly. Convenient location too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a prompt and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
The mechanic(s) that worked on my car are excellent!
The mechanic(s) that worked on my car are excellent! I feel like I have a new car. David Nguyen is a great service rep. Thank you to all for your attention to the important details. Good choice to go with Sterling McCall Ford service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
David was so helpful and willing to help me get the car I
David was so helpful and willing to help me get the car I really wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are thrilled that David provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Working with Sergio to keep us on the road, safely, has
Working with Sergio to keep us on the road, safely, has been a great help to our disabled family. Many thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sergio seems like a real asset in keeping your vehicle safe and ensuring your family's mobility. It's wonderful to have someone reliable and helpful, especially when it comes to such essential matters. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Laura and Luis were great they made the whole process
Laura and Luis were great they made the whole process easy and even discounted the truck I purchase because of cosmetic issues it had(rear bumper/scratches/cracked front grill) which is cool and I appreciated it. After I realized the sunroof wouldn't open all the way omw home and got stuck open half way. Truck was supposedly throughly inspected which i now doubt very much.Took it back immediately n picked up on monday...all they did was managed to close it and tbh not even 100% cause i can hear wind flow. Manager apparently didn't want to fix it n simply gave me a quote on how much it would be to get it repaired and essentially told me I was xxxx out of luck. Laura geniually felt bad for me but it was out of her control. They said that's y they discounted the truck because which is not true because they had no idea it wasn't working and the discount was because of the paint damages etc...
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
The gentleman helped me with ease.
The gentleman helped me with ease. He kept me updated throughout the process of my oil change. I would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Miguel is my service person I go to when I take my
Miguel is my service person I go to when I take my Mustang to get oil change, anything that needs done. Always provides great customer service has everything done in a timely manner. Beautiful facility, if you need service done on your Ford definitely recommend Miguel 💯
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear about your positive experiences with Miguel at Sterling McCall Ford for your Mustang! Consistently providing great customer service and ensuring timely completion of maintenance tasks is crucial, and it's wonderful that Miguel excels in this regard. Having a beautiful facility adds to the overall experience. Your recommendation of Miguel for anyone needing service on their Ford Mustang speaks volumes about the quality of service he provides. Thank you for your business!
Ford.
Ford. Everything went great I was able to get the truck I wanted the color I wanted with all the option i asked for. Financing did a great job finding me the right rate and best terms. Oops!! That was premature I was offered A Free tonneau cover due to the fact that it was taken them so long to do my add-on And that they forgot to put the tailgate lock on it that they already charged me for and I was not able 22 just tell them to forget about the bedliner they said it has to be done. The sales manager offered me the cover if I would wait to have them do the accessories and give him 3 good reviews. But a year and a 1/2 later the Tonneau cover is no good and I cannot even get parts and they are refusing to warrant it Because as they said it was a throw in. Now I've got to go spend $1500 to replace the cover
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Amanda Myers amyers@sterlingmccallford.com
Jose is the best salesman ever!
Jose is the best salesman ever! The dealership has great hospitality and Jose made sure I got a great deal!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are thrilled that Jose provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Miguel was very helpful and helped me w my truck.
Miguel was very helpful and helped me w my truck. I hope he can help me w my transmission issue as this F150 2019 has had BY FAR THE MOST ISSUES out of my last 5 F150s! VERY sad about the Ford product but Sterling McCall was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are sorry to hear about the issues you've experienced with your F150, but we're glad to hear that Miguel at Sterling McCall Ford was helpful. Having a reliable and supportive service representative like Miguel can make a big difference when dealing with vehicle issues. Thank you for your business!