Group 1 Ford of Southwest Houston

I have an amazing experience with your service department! David Nguyen helped me with an issue that another dealership could not get right so I gave up on them and decided to give Sterling McCall Ford a shot. Boy am I glad I did! David had a full multi-point inspection done in my vehicle and found a few other things that needed to be addressed. Thankfully I had the extended warranty and the ones that were covered were charged at $0!!! And the other issues where regular recommendations for service. I use this vehicle for work and so I gladly took them up in the recommendations. I will absolutely be back and this is now new go to dealership. Thank you David for looking out for me and keeping me informed as the process went on. He gave me a realistic timeframe and delivered ahead of schedule!!!

Andrew good to work with. Disappointed my receipt says vacuumed but did not clean insudr

I purchased a used Jetta about two weeks ago. During the buying process, my credit was ran without my permission and the cabinet that stores the car keys was locked for the night. Due to this process, they were unable to confirm if a second key was available. I received confirmation the next day that a second key was not available however, they would get one made for me. To date, I still don’t have a key. Also, my change oil light came on after day 3 of ownership. This car was apparently certified through Ford. I have asked for the service records on the oil change and have yet to receive them. I am very dissatisfied with the service that I have received from this dealership and would not recommend them to anyone else.

Simple process to purchase car, answered questions quickly, upfront with various costs, no dealer upcharge

Awesome was treated like family!! Attentive professional and informative.( WOW thank you David. )

Miguel otero was great at the ford location took care of everything very professional and well spoken, he should’ve been placed in the office corp the way he handles business can’t get any better than that.

Im satisfied the speed and quality of service especially when service representative Mr David Nguyen is very helpful, approachable and attentive to your needs. Look for this guy you won?t regret it..highly recommended

It was good. Jose did a great job letting me know what cars were coming available and has been very reachable.

Great service and very professional. I am a loyal customer at the Sterling McCall Ford dealership.

We have always received excellent service here and David Nyugen has has taken very good care of our cars.