Reviews
As always excellent service, service writer Miguel Otero
As always excellent service, service writer Miguel Otero is always professional and gets the work done as promised when promised
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!
Service department is excellent as is my service rep
Service department is excellent as is my service rep David Nguyen. David always gets me in and out quickly and treats my car as if it was his own. I drive out of my way to see David , I trust him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Client
Staff was nice, helpful and understanding how the customer wanted. Mechanic did a great job on my truck. Overall everything was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
The best part of the dealership is the maintenance
The best part of the dealership is the maintenance section! The staff is super, particularly, David Nguyen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive comments about Sterling McCall Ford!
Stirling McCall
Excellent experience from purchase to delivery The entire sales finance team was courteous, finance was super in explaining everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Service
Irving Gonzalez in service department was great. Took care of all services needed on my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us!
We paid for the rotation, they did not do it and they
We paid for the rotation, they did not do it and they charged us and said that they had done it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback about your tir rotoation because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jesus Garcia Service Director jesusgarcia@sterlingmccallford.com
Superb service!
I bought my first car from Sterling McCall Toyota 40 years ago. It was a perfect first car-buying experience for a young woman. I kept that in mind when it came time to buy a new vehicle recently. This time I went to Sterling McCall Ford because I was in the market for a Ford bronco sport. I had yet another positive experience with Sterling McCall Ford. I had my own special situation as I?m sure many car buyers do, explained that to my salesman and he went above and beyond to help me purchase the Ford bronco sport that I wanted. I highly recommend Sterling McCall. Shout out to Lalo, my outstanding salesman!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ford Bronco Sport and thank you so very much for your kind words, Nancy! We are thrilled to hear that you are pleased with your sales experience at Sterling McCall Ford as you were with your first new car purchase at Sterling McCall Toyota! As with any of our dealerships, it will always be our pleasure to ensure your satisfaction with any of the services that we provide. We appreciate your shout-out for Lalo and we are happy to know he went above your expectations to give you the best sales experience when purchasing from us here at Sterling McCall Ford. We value your business and your continued patronage. Thank you for your Five-Star review, we will look forward to providing you with exceptional service in the future.
Best Ford Dealer of Texas
I had an exceptional experience at Sterling McCall Ford Houston! Paul, my sales associate, was incredibly knowledgeable, kind, patient, and helpful. He swiftly and clearly handled everything. I wholeheartedly recommend this dealership to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for acknowledging Paul's professionalism and dedication. At Sterling McCall Ford, we appreciate when our associates are able to give an exceptional sales experience! Your Five Star review is very appreciated, as well as your recommendation. Thank you again for choosing Sterling McCall Ford, it would be our pleasure to assist you again in the future. Congratulations on your new purchase!
Excellent service!
Excellent service!! David Nguyen was super attentive and professional. He made sure I had everything I needed and went out of his way to make sure I was comfortable and taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!