Reviews
Overall Good service.
Customer service is outstanding. H fortunately had to go back to fix a problem that was not solved the first time. On that second time I noticed that steering wheel is not aligned and will probably have tenho back a third time. Other than that good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. I'm sorry to hear that your issue wasn't fixed either time you came in. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Amanda Myers Sales Manager (281) 588-5000 amyers@sterlingmccallford.com
I worked with Marquise and he was absolutely fantastic.
I worked with Marquise and he was absolutely fantastic. Super helpful and made the process easy and fun. Could not have asked for a better experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David Nguyen was my advisor and he made sure I understood
David Nguyen was my advisor and he made sure I understood what needed to be done to my vehicle and suggested to me what was best and told me why that suggestion was made. He also listened when I mentioned my concern about cost and when I went to pick up my vehicle he said an interest free payment plan was an option. Davis was polite, courteous, listened thoughtfully, and responded appropriately.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that David went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!
Best service advisor
Sergio is the best! He?s been helping me with my vehicles for about 10+ years, he is prompt and gets it done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for acknowledging Sergio's professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!
Good customer service.
Good customer service. Was very satisfied with the entire process. Team is very helpful, I will definitely be back in the near future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
First time going to this dealership and I really think
First time going to this dealership and I really think they great and professional I’ll surely be doing all my vehicle service there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Very professional and courteous.
Very professional and courteous. Sergio kept me posted thru the whole process. Would definitely recommend for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You just made us smile to see those Five Stars! Thank you so much! Thank you for acknowledging Sergio! It is always great to hear when one of our associates is acknowledged for their professionalism. We appreciate your business and look forward to assisting you in the future.
Milton
The service technician Mr Sergio was professional answered all my questions. Call me and notified me cost of repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Sterling McCall Ford! We are eager to serve you again for any of your automotive requirements.
Did good work ,did the work mostly on time, Used good
Did good work ,did the work mostly on time, Used good quality parts. Keep me informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Excellent Customer Service
As always, GREAT SERVICE. I'm more than satisfied, and would definitely recommend friends and family to get their car serviced at Sterling McCall Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!