Skip to main content

Group 1 Ford of Southwest Houston

(1,047 reviews)

Reviews

(1,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Ford of Southwest Houston from DealerRater.

Want to share your experience with this dealership?

Write a review

The best dealer and easy to deal with the give us great

The best dealer and easy to deal with the give us great service and best price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Needed more comunicación with the costumers cause I felt

Needed more comunicación with the costumers cause I felt like I was never getting my truck back in a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Very good service.

Very good service. Especially, Miguel (Service Center) . He was very knowledgeable and very kind person. He showed a positive attitude all the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Brian was a pleasure to work with and knowledgeable about

Brian was a pleasure to work with and knowledgeable about the truck we were purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Look for Jose Gonzales.

Look for Jose Gonzales. He genuinely cares about your needs and will find the right deal for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We appreciate your business.

Treated like a valued person every time I have been

Treated like a valued person every time I have been there. Owned my car for two years and have always been treated well. Based on my latest service I will continue to use this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

Great Service!

Great Service! Made my trip to get my car serviced easy and problem free. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

My advisor was really good and a joy to work with.

My advisor was really good and a joy to work with. My only negative-no Lift or Uber.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, we appreciate the feedback. We are thrilled that you had a pleasant service visit!

Miguel took good care of my problem and communicated with

Miguel took good care of my problem and communicated with me all along the way, great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Until the next time we meet, take care!

Sterling McCall Ford

Erwin has been taking care of my vehicles since 2015. Will never take my F150 to anyone else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!