Group 1 Ford of Southwest Houston

David N has always taken very good care of our vehicles. He has kept them running and in tip-top shape. This time it was for routine maintenance and to replace the belts. Always satisfied with the service I get from the dealership.

As usual David N was courteous, thorough and got my Ford Explorer inspected, a check of a warranty covered issue in no time at all. While I was in the gleaming, comfy waiting area at a full desk for convenience, I got a status report by text and a Your Ford is ready not long after that! What a splendid service rep he is! He has helped me for years and I don’t know what i would do without him.

David N was very kind and courteous. He kept me informed throughout the service. I give him 5 stars as as service advisor. Thank you for your services.

Worst dealership I’ve ever been too. Price gouging rip off. Trust me, never buy a vehicle from them. They play the game. Dishonest 100%. I was very disappointed, my wife cried. It was a horrible experience,

Very very good service specially from Adel finance manager who helped me to finance my 2021 f150 powerboost according to budget and not less Paul sales manager highly knowledgeable excellent service no hassle I would definitely recommend Sterling mccall ford to all my friends and family ,

Great and quick service ! Extremely satisfied with how my handles! Thank you David Nguyen from helping me out with my daily car routines !!!

They advertised a truck at one price and then added $3,500 worth of optional items to the price that were not listed anywhere in their website. They use the lower price to get you to the dealership and then increase the price by saying it is prep costs to get the truck ready to sell. They also misinformed me on the tax credit I would get on my trade in. I would recommend staying away from this dealership of ask a lot of questions before you go there to look at a vehicle.

I went to get my airbag changed and they had to order a new one because the one they had for my car was damaged. They called to inform me of what was going on and I picked my car up the very next day

David Nguyen,did an excellent job. I would come back and use him again. David kept in contact with me throughout the entire process. He pointed out some recalls also . Thanks again David great job.

Someone in their service department wrecked my son's car while it was being serviced. They provided a rental car while they fixed their massive mistake. They however have not paid the bill for the rental car since October 2020. The rental company is coming after me for the money, and it is affecting my credit! I was told a month ago it would be paid and it still isn't. Worthless company, not true to their word, they shouldn't be trusted.