Reviews
Consistent, outstanding, and timely service.
Consistent, outstanding, and timely service. Courteous, informative staff throughout the appointment. Matt Torres always helpful, and provides updates during service appointment. Would recommend this dealership to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Zandra, we're happy you found our staff to be so supportive during your experience here. Your recommendation means a great deal to us, and we're delighted to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very friendly and easy to work with.
Very friendly and easy to work with. Got me in and out within 1 hour.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
We worked with Roley to find the exact car that my wife
We worked with Roley to find the exact car that my wife wanted. He was great to work with, knew all about the cars/specs and had all our questions answered at his fingertips. Very professional and fun to work with. All the people we talked to that work for the dealership were very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealership was very impressive.
The dealership was very impressive. All of the staff were very welcoming and helpful. The showroom display of vehicles was varied and allowed you to see the availability of vehicles and get a hands on feel. The waiting room was very comfortable and there was also an area to work while you wait. No pressure environment. Noe Galvan, the salesperson kept me updated on the status of the vehicle arrival and was very helpful in familiarizing me with the vehicle. One female manager also came by to make sure everything was going okay. Sorry, I can't remember her name.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Van was so accommodating and made choosing the car and
Van was so accommodating and made choosing the car and completing the process easy- thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
My sales Van was a great guy who is professional and
My sales Van was a great guy who is professional and patient. Always responded quickly even after i purchased the vehicle. I already recommend him to my friend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Zhuo, we're happy to hear you had such a positive experience with Van! Thanks for the recommendation, and have an amazing day!
Excellent service people and very cordial and
Excellent service people and very cordial and understanding. I was very happy.with service. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone is so attentive, always making sure you are
Everyone is so attentive, always making sure you are taken care of. Is always a great experience coming here to service my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent service, very fast and responsive although it
Excellent service, very fast and responsive although it was a busy Saturday, text updates are very helpful as well. Thank you Kevin M. I can highly recommend.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Arlene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kevin is always gives excellent customer service.
Kevin is always gives excellent customer service. Always keeps me updated with progress on vehicle. Misquoted something but he made it right. I will keep coming back because he is always honest.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!