Reviews
Everyone is so attentive, always making sure you are
Everyone is so attentive, always making sure you are taken care of. Is always a great experience coming here to service my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent service, very fast and responsive although it
Excellent service, very fast and responsive although it was a busy Saturday, text updates are very helpful as well. Thank you Kevin M. I can highly recommend.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Arlene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience at Lexus Southwest Houston
I had a great experience at Lexus Southwest Houston service center . The service was efficient, and they kept me informed throughout the entire process. Marlon was professional, helpful. I highly recommend Marlon and the team for their excellent customer service and timely work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Kevin is always gives excellent customer service.
Kevin is always gives excellent customer service. Always keeps me updated with progress on vehicle. Misquoted something but he made it right. I will keep coming back because he is always honest.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything went well, and Jon was great!
Everything went well, and Jon was great! Took a little longer then I hoped to get my car back. But in the end I was happy with the results!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and excellent handling every time.
Great service and excellent handling every time. Matt Torres gets an A+ from me. Will definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
excellent service, very professional.
excellent service, very professional. I am a loyal Lexus customer and the only reason I never buy any other vehicle is because of the customer service service Lexus have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Fatemeh, thank you so much for your positive comments about Lexus Southwest Houston! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I had an excellent experience with Esner Antunez @ the
I had an excellent experience with Esner Antunez @ the Service Center. He was professional, friendly and kept me informed every step of the way. I appreciated how he explained the repairs clearly and made sure the work was completed on time. I highly recommend Esner for anyone needing car maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Christine, we're happy you found Esner Antunez to be so supportive during your experience here at Lexus Southwest Houston. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great customer service skills ?
Great customer service skills ?. Ist class dealership service areas. My service tect cared for me from beginning to end. Service tech remined me that that my vehicle had a recall. Recall were updated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Aaron, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service and attention to detail.
Great service and attention to detail. Kevin Martinez is a great service advisor, too. The service Lounge is comfortable and well stocked with refreshments. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!