Reviews
Excellent service.
Excellent service. Associate clearly explained was the issue with the car was and the repair done expeditiously. Would recommend this dealer for your purchase and service of your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service adviser who did a great job updating me on
Service adviser who did a great job updating me on service done. The moment I came in up to the moment I pulled out of lexus
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Had a great experience with Sterling McCall Lexus
Had a great experience with Sterling McCall Lexus service. All the staff involved was courteous and professional. They deserve high compliment. Truly enjoy being a customer of them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I brought my car in to get some work done.
I brought my car in to get some work done. The team was able to quickly diagnose the problem and fix it for me! They did a fantastic job & turn around time was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Thank you again, and have a fantastic day!
efficiency and nice the advisor is very good to explain
efficiency and nice the advisor is very good to explain to me what need to be done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tina, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
My service adviser Marion is excellent in explaining the
My service adviser Marion is excellent in explaining the status of my car thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Marion to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Josh was very helpful and polite?
Josh was very helpful and polite?After the car has been serviced, he sent me a message and also spent time to explain what had been done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi George, thank you for your kind review; we are happy to pass along your comments to Josh here at Lexus Southwest Houston! Thank you again, and have a fantastic day!
I had a issue with my rear tyre.
I had a issue with my rear tyre. The service center did a wonderful job in rectifying the issue and was done on time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Always a pleasant experience.
Always a pleasant experience. Hassle-free. They take great care of my Lexus. And Marlon Romero our service rep is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Marlon to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!
Todo bien la atención y el servicio lo único que estuve
Todo bien la atención y el servicio lo único que estuve cuatro horas para que me resolviera un problema que no era tan grande eso es todo mi comentario
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
¡Gracias por tomarse el tiempo de escribir una reseña! Le pedimos disculpas por las molestias ocasionadas por la demora en la resolución de su problema. Nos esforzamos por brindar un servicio eficiente y excelente a todos nuestros clientes y prometemos mejorar continuamente en este aspecto. Agradecemos mucho sus comentarios. ¡Que tenga un buen día!