Reviews
I love the professional atmosphere, transparency in
I love the professional atmosphere, transparency in charges, and the clean waiting area. The appointment process is always runs on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love love Ashley she is the best service advisor.
Love love Ashley she is the best service advisor. She is a great caring person - She needs to be promoted. Always recommend her for your service advisor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lillian, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Hunter is a great service advisor.
Hunter is a great service advisor. He contacted my extended warranty company and saved me a lot of money. Sterling McCall is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Anne, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
As always, thank you for your help!
As always, thank you for your help! Great service and professional. Francisco was great, even showed empathy when the loaner car was towed by mistake.. ?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carolyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service and completed the job as promised!
Excellent service and completed the job as promised! Timely kept customers up to the progress made. Comfortable waiting area for customers to do various things while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!
Great service and willingness to help.
Great service and willingness to help. Ashley is the best service agent. Very attentive and accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nev, we are so happy to read such a great review about Lexus Southwest Houston! Please don't hesitate to reach out to us if there's anything more we can do!
Thank you for your service, good job!
Thank you for your service, good job! Keep it up, good service 👍 Thank you everyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Great service from Sales Dept.
Great service from Sales Dept. To Warranty Service dept staff. Will recommend Sterling mccall and will return myself when purchasing my next vehicle in a couple of years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Cynthia, we're so glad our staff provided you with such helpful support during your visit. Your recommendation means a lot to us, and we're happy we earned it. Thank you again for sharing your positive experience. Have a great day!
John went above and beyond.
John went above and beyond. He made sure I was able to save money and took perfect care of me along the way. I highly recommend this location. The culture is happy and kind. Everyone I interacted with was polite and kind and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nicole, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Five stars for the great service.
Five stars for the great service. From the beginning to end. The staff is very thorough and trustworthy. I can always count on my vehicle?s repair and maintenance being met.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeanette, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.