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Lexus of Southwest Houston

(4,108 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Reviews

(4,108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Sterling McCall Lexus provided an excellent experience

Sterling McCall Lexus provided an excellent experience with professional and attentive service. Will gladly recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great!

Great! Nice pleasant atmosphere. Going to Lexus dealership makes getting my car repaired less stressful and I don?t mind going there. Great experience. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Janet, thank you for taking the time to leave a review for us at Lexus Southwest Houston. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

ILLYA IS GREAT AS IS REST OF THE TEAM HE COLLABORATED

ILLYA IS GREAT AS IS REST OF THE TEAM HE COLLABORATED WITH IN BUSINESS OFFICE, MAINTENANCE SERVICE AND TECH SET UP. LS500 IS A CAR HARD TO ACQUIRE THESE DAYS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

very great services and very kind jon , he make me

very great services and very kind jon , he make me comfortable and easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Service.

Service.center is always neat and clean and appreciate the option of going to the quiet room. Don’t mind waiting for my service to be done. Service advisors are good at estimating service time and keep you informed if issues arise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review! Our service advisors are dedicated to keeping you informed and delivering quality service. We appreciate your loyalty and support.

Our car salesman, Chris, was the Best.

Our car salesman, Chris, was the Best. No pressure, explained and compared different vehicles for us. He answered all our questions. Dealership was so clean with a relaxing lounge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Van Blount is a great salesman, he made life easy and fun

Van Blount is a great salesman, he made life easy and fun purchasing a new RX 350

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words about Van Blount! We are pleased to hear that he made your purchasing experience both easy and enjoyable. We look forward to serving you again in the future!

Advisor was thorough and answered all questions.

Advisor was thorough and answered all questions. I like the link to view what is needed or found during the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Van Blount is a great salesman, did not pressure me into

Van Blount is a great salesman, did not pressure me into buying anything. he made it easy and fun in purchasing a new RX 350.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Raymond, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Our dealer was excellent.

Our dealer was excellent. He was patient and courteous at all times. His product knowledge was obvious and he was willing to work with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you have any further questions, please don't hesitate to reach out!