Skip to main content

Lexus of Southwest Houston

(4,109 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Reviews

(4,109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

Want to share your experience with this dealership?

Write a review

Our dealer was excellent.

Our dealer was excellent. He was patient and courteous at all times. His product knowledge was obvious and he was willing to work with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you have any further questions, please don't hesitate to reach out!

Esner was a perfect client assistant- courteous,

Esner was a perfect client assistant- courteous, knowledgeable, and responsive. He was outstanding. I look forward to working with him in the future. Excellent job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cathy, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

Excellent Professional Fast Good quality Good place to

Excellent Professional Fast Good quality Good place to buy or repair cat Super efficient Surrounding is very nice and neat 100025 southwest Houston Tx 77074

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. If you have any further questions, please don't hesitate to reach out!

Great experience, long time customer, Kevin took me in

Great experience, long time customer, Kevin took me in and made sure everything was taken care of. I would highly recommend you guys check this group out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It is a good place to have my car service.

It is a good place to have my car service. Staff are nice to answer your questions. I got my car done quickly. I appreciate what they did for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Nam Nguyen did a good job, thank yu for his help to get

Nam Nguyen did a good job, thank yu for his help to get my lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Viet, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

Chris was the Best.

Chris was the Best. No pressure, gave us so much information, treated us kindly. We left with a new car and a new friend. The lounge was a relaxing area with snacks and coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

Marlon Romano, my Sterling McCall advisor, went over and

Marlon Romano, my Sterling McCall advisor, went over and beyond to get s tech out to my home to replace my dead battery snd add me back on the road in a very short period of time. This is what I call excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bessie, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

Very reliable and efficient with good customer service, I

Very reliable and efficient with good customer service, I will gladly recommend more of my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Consumer response

All the staffs are very friendly, experienced and respectful.

My service advsior Derrick did a great job.

My service advsior Derrick did a great job. He was able to address all of my needs. Communicated and helped me very efficiently. Would recommend going to him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!