Reviews
This location has won my heart I.
This location has won my heart I. So many way and I’m pleased. Nothing has changed since picking this whip up, Thanks to Jerry and Marlon taking care of me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus
I had a freshly prepared omelet while I waited.
I had a freshly prepared omelet while I waited. Comfortable facilitates. I could have easily waited longer but it was fast. Best of all, my service advisor, Nathan McCarty, treats me right every time. Tells me honestly what I really need and what can wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. If you have any further questions, please don't hesitate to reach out!
Ashley has been helping me for quite sometime during my
Ashley has been helping me for quite sometime during my service visits. Too-notch professional service. She has been of great help in choosing the right service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pavan, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I have always received excellent service for over 13
I have always received excellent service for over 13 years. My customer service representative, Marlon Romero is extraordinary. He is extremely polite and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Veronica, thank you for your kind review; we are happy to pass along your comments to Marlon here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.
Service was great.
Service was great. Provided a loaner in order to complete repairs. Process was quick and easy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
This rating is for Ashley in service.
This rating is for Ashley in service. We have had nothing but problems with the service department until ashley. We appreciate her so much. Even now we have been trying to leave a survey review and cannot get them to send us another one. Phone just rings and rings.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your concerns and for the positive comments about the service that I have provided. I apologize for the problem reaching me by phone. Please contact me at my direct number, 832-759-0055, and I will be happy to assist you with whatever may be needed. Ashley Udall Service Advisor
After a very frustrating day Randy was my relief.
After a very frustrating day Randy was my relief. He was so patient with me after I told him about my day, having to buy two tires and 15 alerts on my car. He told me it would get better and it did!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ellie, thank you for your kind review; we are happy to pass your comments to Randy here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lexus is top notch in service and customer care.
Lexus is top notch in service and customer care.They keep you up to date on where the tech sre in cimpleting your cars repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
My service advisor, Esner, was prompt to meet me.
My service advisor, Esner, was prompt to meet me. He is knowledgeable and considered my concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you're ever in need of more help, please let us know!
My service advisor ESNER is awesome?
My service advisor ESNER is awesome?.. Henhas great customer service. Comfortable and clean waiting lounge. Thank you . I?ll definitely be back for my next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.