Reviews
Competent service advisor, comfortable waiting area.
Competent service advisor, comfortable waiting area. Good pricing. Very helpful in solving a tire problem
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Appreciate the Excellent service, prompt response.
Appreciate the Excellent service, prompt response. Loved the loaner car that helped me get to my work till the service was done. Thank you Esner! Brilliant job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Generally great service as I have come to expect.
Generally great service as I have come to expect. But, it looks like the batteries in my keys were not replaced as I had requested. Wanted to do this before they stop working.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support and feedback! We apologize for any inconvenience regarding the key batteries and will ensure that they are replaced immediately to prevent any further issues. We value your business and hope to exceed your expectations in the future.
Good and dedicated sales person Name Nguyen.
Good and dedicated sales person Name Nguyen. In addition the finance mgr David kitzmiller was very supportive throughout the process. This dealer is a dealer of choice for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Issac, we really appreciate your feedback! We can't wait to see you again, have a great day.
Mr. Jeff Peel is an outstanding service advisor. He
Mr. Jeff Peel is an outstanding service advisor. He provided me with professional service in a way that truly went above and beyond the call of duty. Even for something as simple as a minor oil change, he made sure I felt at ease and confident. His care and attention were especially meaningful since the salesman I previously worked with is no longer employed there. Jeff?s efforts gave me the reassurance I needed and left me with an excellent customer experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Juan, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
I had a good experience.
I had a good experience. Excellent people and service with the exception of getting a live person on the line. It is difficult to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marina, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
Eduard and the finance manager were great, easy to work
Eduard and the finance manager were great, easy to work with and very accommodating. Facility was clean and they have a plethora of snacks. Well done!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Craig, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
I came to Sterling Mccall Lexus for a Regular service
I came to Sterling Mccall Lexus for a Regular service visit. I was there a little over an hour and everything went well or as expected.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rich, we are so happy to read such a great review about Sterling McCall Lexus! We can't wait to see you again, have a great day. We can't wait to see you again, have a great day.
Josh service advisor very nice , offered loaner car ,
Josh service advisor very nice , offered loaner car , waited , car tab was completed and 10 k service with video provided only wish was a new sticker showing next service should of been put on windshield facility clean overall experience excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Debra, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Quick response fast scheduled appointment matthew torres
Quick response fast scheduled appointment matthew torres excellent service advisor purchased 8 cars from sterling mccall
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!