Reviews
Thank you, Jeffery Peel, for being an amazing service
Thank you, Jeffery Peel, for being an amazing service advisor! Jeffery communicates throughout the service process. He is knowledgable, polite, and just a nice person. He makes the whole process manageable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Fast friendly service with plenty of comforts to enjoy
Fast friendly service with plenty of comforts to enjoy while waiting. Adviser Mirra kept me up to date during the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marshall, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you, Derrick Castillo ⭐️⭐️⭐️⭐️⭐️ You are amazing
Thank you, Derrick Castillo ⭐️⭐️⭐️⭐️⭐️ You are amazing experience & Excellent service and helpful. Thank you! Danny 😄
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.
Very good customer service.
Very good customer service. Clean facility and nice people. Very easy to make appointment or change. Quality service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful service and one of the best Lexus dealerships I
Wonderful service and one of the best Lexus dealerships I have been to in Houston
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service was great!
The service was great!!! Jose takes care of the issues and provide updates throughout the experience. He looks out for his clients. I can always count on him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Sterling, Mccall Lexus is the bedt.
Sterling, Mccall Lexus is the bedt. The process is seamless, professional and comforting. Jose Gutierrez, my service advisor, is fantastic. They better hang onto him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic service department,very accommodating.
Fantastic service department,very accommodating. We have purchased several cars at Lexus of SW Houston from David Capin and Joey and continue to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Had a really tough past servicing my vehicle through
Had a really tough past servicing my vehicle through other dealerships, however, with Francisco and this dealership I was able to be serviced and informed properly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Etan, we're happy you found Francisco to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!
Fantastic service and I will be back.
Fantastic service and I will be back. I love that they have a technical person on staff to address any questions you have. They are very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Theresa, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
