Reviews
Had a really tough past servicing my vehicle through
Had a really tough past servicing my vehicle through other dealerships, however, with Francisco and this dealership I was able to be serviced and informed properly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Etan, we're happy you found Francisco to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!
Fantastic service and I will be back.
Fantastic service and I will be back. I love that they have a technical person on staff to address any questions you have. They are very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Theresa, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Jon is an awesome advisor.
Jon is an awesome advisor. He goes out of his way to make sure that everything is perfect. I can appreciate the extra time and effort that he puts into his job. It shows that he not only cares about his customer, but he values the relationships that he is building along the way. I am grateful that he was my service advisor last time and I personally requested him this time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Djjee500, thank you for your kind review; we are happy to pass along your comments to Jon here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.
I have been all Lexus customer for over thirty years and
I have been all Lexus customer for over thirty years and always have treated with the utmost respect professional help and excellent service in buying or purchasing a car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Marlon is an excellent manager.
Marlon is an excellent manager. He makes sure that I know what services my car needs. He make sure that he calls me with a detailed report of services needed. Thank you Marlon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Albert, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. We hope to be of service to you again in the future. Best wishes, Lexus Southwest Houston
The best thing obout Sterling McCall Lexus on the
The best thing obout Sterling McCall Lexus on the Southwest freeway is there exceptional advisors, particularly Marlon Ramero! He is kind, very knowledgeable and most importantly he?s honest! The facility is always clean and the customer service is truly one of the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Stephanie, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. We hope to be of service to you again in the future. Best wishes, Lexus Southwest Houston
Excellent customer service, completed work in reasonable
Excellent customer service, completed work in reasonable time considering the volume of customers. Highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gerard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Very happy with the visit The experience we had was
Very happy with the visit The experience we had was outstanding and amazing, this is the 2nd car we buy from this dealership I definitely recommend it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service.
Great customer service. All areas of the dealership are clean. Staff is friendly and helpful. Clear explanation of service that was provided. I would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charissa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Very happy with the visit The experience we had was
Very happy with the visit The experience we had was outstanding and amazing, this is the 2nd car we buy from this dealership I definitely recommend it
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!