Reviews
Great experience with recent car purchase from Lexus
Great experience with recent car purchase from Lexus Southwest Houston. Special attention from Jerry Chen and the whole team for a good experience start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found Jerry to be so supportive during your experience here at Lexus Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.
Courteous people.
Courteous people. Very helpful and knowledgeable. Helped me navigate the technical issues with the car. Offered to help with any issues that arise with the technology in this car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had an excellent experience at the southwest Lexus
Had an excellent experience at the southwest Lexus dealership in Houston. George was our salesman and he did a fabulous job and I would recommend this dealership to all my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Farzad Asari made our purchase seamless and easy!
Farzad Asari made our purchase seamless and easy! David in finance then preceded to work hard to get us out in a timely manner with great customer service and communication! Would definitely buy from this dealership again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Flawless from beginning to end!
Flawless from beginning to end! David was the best! Patient, knowledgeable and ready to explain repeatedly anything we asked about! Called a day or later after receipt to check in and help with anything! Absolutely the best experience!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and excellent service advisor who was very
Great service and excellent service advisor who was very through in his work & covered all our concerns and followed up with the status & details of the service call. We greatly appreciate his attention to details. Cody Moczygemba is outstanding.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My Service Consultant Josh Garcia was A+.
My Service Consultant Josh Garcia was A+. He was extremely helpful and answered all my present and future questions.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great customer service.
Great customer service. My service advisor is excellent and kept me up to date as far as the status of my job.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Service was very good.
Service was very good. Waiting time was little longer. It will be great if wait time can be shorter.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and feedback! We're glad you enjoyed our service. We apologize for the longer waiting time and appreciate your suggestion. We will work on improving wait times for a better customer experience in the future. Thank you for your valuable feedback!
They are very professional work very hard,done their job
They are very professional work very hard,done their job before they give me a time nice job
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!