Reviews
As a Lexus owner, Sterlin MacCall Lexus takes care of my
As a Lexus owner, Sterlin MacCall Lexus takes care of my valued vehicle, guaranteeing the peace of mind on my long drives.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional employees.
Professional employees. Very courteous and friendly. Everyone willing to help you as needed. Loved the experience. The facility is well maintained. Important: They listen to you and honor your desires. I didn't feel pressured.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just want to tell you how much I appreciate the great
Just want to tell you how much I appreciate the great service and attention to details Kelly provided
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!
Service too low waiting very long when I red line i must
Service too low waiting very long when I red line i must look for someone helping
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your comments. I am sorry to read that you were disappointed with your recent service experience. I would like to discuss this concern with you, but I am unable to locate your customer record with the information provided in the review. Please contact me at 713-995-2414 so I can address your concern. Holly Kaminga Sterling McCall Lexus Service Director
Sterling McCall Lexus has been my only dealership for 30
Sterling McCall Lexus has been my only dealership for 30 years. It’s the service that keeps me coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charrington, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
When I purchased the vehicle in.
When I purchased the vehicle in.April 2024,.I absolutely loved the vehicle. It was an easy process. The staff was friendly and professional. Now, I still love my vehicle! Smooth drive, comfortable seating, and adquate space. It's great on gas too!! Every maintenance visit has been superb! Very friendly and quick service. Very relaxing atmosphere while you wait for the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Arlene, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kevin was great with providing me the information a need
Kevin was great with providing me the information a need to maintaining my car! He was very attentive, informative, patient, and kind when I asked questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chetachi, we're happy you found Kevin to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please don't hesitate to reach out!
The dealership is always very clean and accommodating.
The dealership is always very clean and accommodating. The staff is extremely helpful, knowledgeable, and professional. I purchased my vehicle from this dealer in 2022 and bring it back for regular upkeep/maintenance. I’ve never had a negative experience here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.
My service rep Esner went above and beyond to assist me
My service rep Esner went above and beyond to assist me in the services I needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Van, thank you for your kind review; we are happy to pass along your comments to Esner here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.
They have a friendly professional staff and a comfortable
They have a friendly professional staff and a comfortable waiting area with drinks and snacks.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!