Reviews
We were very pleased with Hunter and how helpfull he was
We were very pleased with Hunter and how helpfull he was in assisting us to get the necessary repairs done on our vehicle. We love doing business with Sterling MccCall because of their excellent custoner service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The did a great job getting me in and out.
The did a great job getting me in and out. I’d highly recommend them. Friendly staff, clean facility, and coffee and water and snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Visited dealership for 35 miles service.
Visited dealership for 35 miles service. All of my concerns were addressed and resolved. I would recommend this dealership. My service advisor was very helpful, friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ruth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Advisor Jeffrey Peel was very helpful .
Advisor Jeffrey Peel was very helpful . He explained the work that was needed for the job. He showed me the facility and the waiting period for the work. I would give Jeffrey five stars for his professionalism .
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
i?d definitely buy from here again, i traded in my nissan
i?d definitely buy from here again, i traded in my nissan no problems with my purchase i love my bmw, definitely recommended thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alyssa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great service and quality of work done.
Great service and quality of work done. Josh is a great advisor to work with. Very nice facility and the employees are informative and polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jerry, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.
Justin page was great.
Justin page was great. Went in for service and the service was provided as requested and was able to use loaner. Nothing more to say.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, thank you for sharing your experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service experience , customer service
Excellent service experience , customer service excellent! My car was well taken care of and washed too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Service department is on-time, efficient & excellent!
Service department is on-time, efficient & excellent! Oil change is half the price of other area Lexus dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had the worst experience, when l took my car in for
I had the worst experience, when l took my car in for service. I came in with unbroken or inchipped wind shield and left with a broken windshield. During the time the service consultant took the check-in pictures, there were no cracks or chipped windshield. The manager and the sales consultant took pictures after they had damaged the windshield and declined to fix the chipped windshield.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dr. Butiko, I’m sorry to hear about your experience and for any frustration this has caused. We take care to document the condition of vehicles at check-in, and our records show the windshield damage was pre-existing. I would be happy to personally review the before-and-after photos with you to clarify any concerns and work toward a resolution. Please feel free to contact me directly. – Joey Dupuis, General Manager, Sterling McCall Lexus jdupuis@smlexus.com