Reviews
Everything was great until the end. Danny Garza provided exceptional service and I am happy with my purchase. I confirmed with him the day prior if I could use Apple Pay because I did not have my card yet. He said yes. Well, when I get to pay to make the sale and get into someone’s office I’m not sure if it was a manager or what but he threw his glasses down a couple times huffed and puffed left the office while I was on the phone with my bank. I had the temporary’s car info but not the correct expiration date. The managers need to be trained on how to use all the devices bc I asked Danny after all the drama and he said he probably just didn’t know how to do it ……
Everything was great until the end. Danny Garza provided exceptional service and I am happy with my purchase. I confirmed with him the day prior if I could use Apple Pay because I did not have my card yet. He said yes. Well, when I get to pay to make the sale and get into someone’s office I’m not sure if it was a manager or what but he threw his glasses down a couple times huffed and puffed left the office while I was on the phone with my bank. I had the temporary’s car info but not the correct expiration date. The managers need to be trained on how to use all the devices bc I asked Danny after all the drama and he said he probably just didn’t know how to do it ……
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Brooke was just awesome! I had not purchased a new car in many years and she made the buying experience so easy! I asked a lot of questions and I really appreciated that she took lots of time to answer them. Brooke is such an asset to Westside and I am so happy that she was able to help me with my beautiful new car!
Brooke was just awesome! I had not purchased a new car in many years and she made the buying experience so easy! I asked a lot of questions and I really appreciated that she took lots of time to answer them. Brooke is such an asset to Westside and I am so happy that she was able to help me with my beautiful new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your beautiful new car! We're so glad Brooke made the experience smooth and enjoyable. Thank you for choosing Westside Lexus and for sharing your experience!
Catalina is fast! She solidified my deal in 3 calls within a couple of hours!
Catalina is fast! She solidified my deal in 3 calls within a couple of hours!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Alma, your kind review warms our hearts! It's awesome to hear you were in great hands with Catalina. Thank you from the Westside Lexus Team.
Catalina was great to work with. Great experience! Quick and easy transaction. Very friendly and personable.
Catalina was great to work with. Great experience! Quick and easy transaction. Very friendly and personable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are very pleased to hear this! Thank you for choosing Westside Lexus and for choosing Catalina to assist you. See you next time!
The service at the dealership has been great so far. I am very grateful to sales representative, Daniel Saucedo, as he has been outstanding, answering all of my questions, providing clear information and assisted me when I was undecided about which vehicle to purchase.
The service at the dealership has been great so far. I am very grateful to sales representative, Daniel Saucedo, as he has been outstanding, answering all of my questions, providing clear information and assisted me when I was undecided about which vehicle to purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Larissa! We’re pleased Daniel was so helpful from start to finish. We hope you’re enjoying your new ride, and we welcome you back to Westside Lexus anytime!
It truly was a pleasure doing business with this dealership they went above and beyond to get me approved and put me in the vehicle of my dreams I highly recommend them to everyone looking for a new car very professional
It truly was a pleasure doing business with this dealership they went above and beyond to get me approved and put me in the vehicle of my dreams I highly recommend them to everyone looking for a new car very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's awesome to hear our team went above and beyond to make your dream car a reality! Thank you for recommending Westside Lexus and for sharing your experience. Safe travels!
Awesome service. Best purchase experience ever! Ben and Jennie are the best! Will definitely comeback.
Awesome service. Best purchase experience ever! Ben and Jennie are the best! Will definitely comeback.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful feedback about Ben and Jennie! We look forward to your return! - Westside Lexus
Very positive experience from working with the dealer up to the financial/ loan portion. Kind people, helpful, and a great deal on the exact car I wanted.
Very positive experience from working with the dealer up to the financial/ loan portion. Kind people, helpful, and a great deal on the exact car I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tate, we're glad our team made the entire process smooth from start to finish. It's great to know you got a good deal on the car you wanted. Thank you for choosing Westside Lexus!
Fernando was responsive and stayed true to his word every step of the way. I had issues with my old title and he saved the car for me! Not high Pressure sale but i told him what i was looking for and he found it fast.
Fernando was responsive and stayed true to his word every step of the way. I had issues with my old title and he saved the car for me! Not high Pressure sale but i told him what i was looking for and he found it fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ray, we are excited to hear that Fernando helped solve the title issues and ensure a smooth process at Westside Lexus. Thank you for your feedback!
Great experience! Came in, picked out the vehicle I wanted, went back when the car arrived, drove it home that day. Still figuring out all the tech on my vehicle!
Great experience! Came in, picked out the vehicle I wanted, went back when the car arrived, drove it home that day. Still figuring out all the tech on my vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're glad you had a seamless experience from start to finish. Safe travels from all of us at Westside Lexus!