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Westside Lexus

(10,375 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 11 awards
2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (855) 918-6562 (855) 918-6562
Service (281) 619-1716 (281) 619-1716

Reviews

(10,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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Excellent experience.

Excellent experience. Would recommend to others. Na na na na na na na na na

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We found our salesperson, Jim, and the entire staff of

We found our salesperson, Jim, and the entire staff of Westside Lexus to be extremely professional, friendly and easy to deal with. The car was immaculately prepared and ready for our review upon arrival. The time spent in the finance department was the least I have ever experienced at about 15 minutes which was truly refreshing. The dealership owes me one key fob and has kept me updated on its acquisition including the offer to purchase a new one if I had an immediate need. Would recommend Jim and Westside.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was my 5th car from Westside and my 3rd car from

This was my 5th car from Westside and my 3rd car from Jeffery Excellent service

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I always lease cars from Westside Lexus for me and my

I always lease cars from Westside Lexus for me and my family. It's a classy building and professional atmonsphere. I usually deal with Ms Mary McGowan who is a great dealer. She is very friendly and knowledgeable. I highly recommed hear. Thank you Westside Lexus.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for being such a loyal customer and for your recommendation! We're glad to hear you're always in good hands with Mary. See you next time at Westside Lexus!

I had a very good experience with the sale process.

I had a very good experience with the sale process. My salesperson MJ was extremely professional, kind and courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear MJ made your sales experience smooth and enjoyable. We hope to see you again at Westside Lexus!

The salesperson was very courteous and professional.

The salesperson was very courteous and professional. A nice inventory of vehicles. I was very satisfied with my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your satisfaction with our inventory and team! We hope you love your new ride. - Westside Lexus

So happy with the attention and service we received for

So happy with the attention and service we received for the purchase of our Overtrail Plus!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Westside Lexus, Alexis! We hope you enjoy every mile in your new ride.

Everything went very smooth, no issues car was cleaned

Everything went very smooth, no issues car was cleaned and ready to go . Everyone was very helpful. Most negotiating was already done online with sales rep.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We're so glad to hear you had a smooth and efficient experience. We hope to see you again at Westside Lexus!

Rick did a great job for me!

Rick did a great job for me! I had ordered my vehicle - and he kept me up to speed re its status - e.g. manufacturing, shipping, ready for delivery. He was responsive - and did NOT over-promise. Once my vehicle arrived, he was very helpful in getting the transaction completed - efficiently, but was thorough re answering questions & pointing items of note out. I would recommend him highly!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thomas, we are thrilled to hear Rick kept you informed every step of the way and made your experience smooth and enjoyable. Thank you for choosing Westside Lexus!

Transaction was very smooth.

Transaction was very smooth. Mj helped us a lot and made our experience very smooth

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Albert, thank you so much for your kind review! We are thrilled to hear that you had a smooth experience at Westside Lexus and that our team provided you with such excellent assistance. We appreciate your business and hope you are enjoying your vehicle!