Reviews
They did good with their service for the maintenance on
They did good with their service for the maintenance on my car. They even drove me home so I didn't have to wait
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Carol, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
This dealership is nice and clean, with a comfortable
This dealership is nice and clean, with a comfortable waiting area. Respectful and helpful personal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Sterling McCall Honda. We're happy we could meet your expectations! We hope to see you soon!
Purchased and service my vehicle here.
Purchased and service my vehicle here. Always received excellent customer service, even when addressing problems or issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
I had no problems the guy was very helpful.
I had no problems the guy was very helpful. The wait wasn't long at all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Feel free to reach out to us if you need anything. Have a wonderful day.
Very fast and professional to their customers.
Very fast and professional to their customers. I always brought my car to them for maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jennifer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very helpful, explained everything in detail.
Very helpful, explained everything in detail. Jesse checked me in but Advisor was Daniel. Daniel scheduled my next appointment for repairs. He was friendly, knowledgeable about vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Honda! We are always more than happy to assist you if anything else comes up. Take care!
Brenda who scheduled my vehicle.
Brenda who scheduled my vehicle. She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Their communication was by text once the vehicle went for service. During the inspection the service dept. does a video of vehicle to show what services need immediate attention as well as a list of each price per service. You have chose to have work on the vehicle or later.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy Brenda could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Customer service was friendly and professional.
Customer service was friendly and professional. Ms. Carolina was thorough with the explanation of the service offered and needed. My only complaint was that I had a hard time getting in touch with her. Even then she was very efficient in keeping me updated on the service being provided.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Maria, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (281) 358-8880.
Not very happy that I was charged for an Uber when the
Not very happy that I was charged for an Uber when the shuttle was out. I told advisor I could wait for shuttle but he said that?s ok we will get you an Uber. He didn?t mention I would end up paying for it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Erick Renteria General Manager erenteria@BobHowardAuto.com
Max was my advisor today.
Max was my advisor today. He was very pleasant and helpful. I had fuel induction service, oil change and tire rotation and was complete in under an hour (I usually wait longer so I was pleasantly surprised).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kelli, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!