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(851 reviews)

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This review is solely based on 1 Service Center employee

This review is solely based on 1 Service Center employee on 3/6/2026, who showed me the 1 and only time I’ve had a great experience at Legacy Ford. Mr. Bobby Sheik was genuinely professional, no act, just a great employee doing what he’s paid to do. Before this last visit to Legacy ford, I couldn’t say enough bad things about my experience with the Service center, from never giving a follow up call back to getting hung up on, etc. etc. But Mr. Sheik is at least the best overall experience I’ve had at Legacy.

This review is solely based on 1 Service Center employee

This review is solely based on 1 Service Center employee on 3/6/2026, who showed me the 1 and only time I’ve had a great experience at Legacy Ford. Mr. Bobby Sheik was genuinely professional, no act, just a great employee doing what he’s paid to do. Before this last visit to Legacy ford, I couldn’t say enough bad things about my experience with the Service center, from never giving a follow up call back to getting hung up on, etc. etc. But Mr. Sheik is at least the best overall experience I’ve had at Legacy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service in the quick service department.

Great service in the quick service department. I have had great experience with them every time I needed service.

Great service in the quick service department.

Great service in the quick service department. I have had great experience with them every time I needed service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service at Legacy Ford of Rosenberg was great.

The service at Legacy Ford of Rosenberg was great. I live 200 miles from them and they made the experience seem like I was just down the street. Christian, my sales rep, went above and beyond to find me exactly what I wanted, even though I was apparently asking for a unicorn. The finance guy wax good, as was everyone I dealt with. They even delivered my new King Ranch to me. Great service. Rosenberg, and Ford, are fortunate to have them.

The service at Legacy Ford of Rosenberg was great.

The service at Legacy Ford of Rosenberg was great. I live 200 miles from them and they made the experience seem like I was just down the street. Christian, my sales rep, went above and beyond to find me exactly what I wanted, even though I was apparently asking for a unicorn. The finance guy wax good, as was everyone I dealt with. They even delivered my new King Ranch to me. Great service. Rosenberg, and Ford, are fortunate to have them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service.

Great customer service. Nice waiting room. Easy check in. Fast service. Job well done. Happy customer.

Great customer service.

Great customer service. Nice waiting room. Easy check in. Fast service. Job well done. Happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bella and Jacob where great to work with.

Bella and Jacob where great to work with. Had the vehicle I was looking for. Very professional and courteous

Bella and Jacob where great to work with.

Bella and Jacob where great to work with. Had the vehicle I was looking for. Very professional and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The staff were very helpful, especially Rebecca.

The staff were very helpful, especially Rebecca. The process of purchasing my car was made easy and comfortable.

The staff were very helpful, especially Rebecca.

The staff were very helpful, especially Rebecca. The process of purchasing my car was made easy and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great costumbre service Very please with Bobby.

Great costumbre service Very please with Bobby. He went above and beyond. The dealer is on point

Great costumbre service Very please with Bobby.

Great costumbre service Very please with Bobby. He went above and beyond. The dealer is on point

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales person was very pleasant and professional.

Sales person was very pleasant and professional. Explained everything in an understandable way. Building was very clean and nice.

Sales person was very pleasant and professional.

Sales person was very pleasant and professional. Explained everything in an understandable way. Building was very clean and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just excellent, everyone is so friendly and ready to help

Just excellent, everyone is so friendly and ready to help you,from the salesman to the manager.

Just excellent, everyone is so friendly and ready to help

Just excellent, everyone is so friendly and ready to help you,from the salesman to the manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I came to Legacy Ford Quick Lube for a state inspection.

I came to Legacy Ford Quick Lube for a state inspection. Amy helped me to get it done very promptly. Thank you Amy! Everybody I met in Legacy Ford was very friendly and helpful.

I came to Legacy Ford Quick Lube for a state inspection.

I came to Legacy Ford Quick Lube for a state inspection. Amy helped me to get it done very promptly. Thank you Amy! Everybody I met in Legacy Ford was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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