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(881 reviews)

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Andrew has been absolutely outstanding throughout the entire process. From start to finish, he kept me informed every step of the way regarding the progress of my vehicle and made sure all of my questions and concerns were addressed promptly. His communication, professionalism, and dedication to making sure the issue was fully resolved truly exceeded my expectations. I am genuinely amazed by the high level of customer service Andrew and the team at Legacy Ford provide. It is clear they truly care about their customers long after the vehicle purchase is complete. Their commitment to customer satisfaction, transparency, and quality service reflects the kind of dealership people can trust and rely on. Choosing Legacy Ford to purchase my vehicle was definitely the right decision, and experiences like this are exactly why I will continue to recommend them to family and friends. Thank you again to Andrew and the entire Legacy Ford team for going above and beyond.

Andrew has been absolutely outstanding throughout the entire process. From start to finish, he kept me informed every step of the way regarding the progress of my vehicle and made sure all of my questions and concerns were addressed promptly. His communication, professionalism, and dedication to making sure the issue was fully resolved truly exceeded my expectations. I am genuinely amazed by the high level of customer service Andrew and the team at Legacy Ford provide. It is clear they truly care about their customers long after the vehicle purchase is complete. Their commitment to customer satisfaction, transparency, and quality service reflects the kind of dealership people can trust and rely on. Choosing Legacy Ford to purchase my vehicle was definitely the right decision, and experiences like this are exactly why I will continue to recommend them to family and friends. Thank you again to Andrew and the entire Legacy Ford team for going above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amy in Quick service is freaking amazing and has superb and flawless customer service. She always makes me comfortable and at ease when I come in for service.

Amy in Quick service is freaking amazing and has superb and flawless customer service. She always makes me comfortable and at ease when I come in for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service. showed care for my vehicle and kept me informed on my truck. Perfect place to take your vehicle service.

Excellent service. showed care for my vehicle and kept me informed on my truck. Perfect place to take your vehicle service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chase was professional and understood exactly what we wanted. He did an amazing job and earned our repeat business.

Chase was professional and understood exactly what we wanted. He did an amazing job and earned our repeat business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional and informative team. Great service with vey quick resolution to repair and recall items.

Professional and informative team. Great service with vey quick resolution to repair and recall items.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bobby and the recall team were great! They did all of my recalls in a half a day, except the one that hasen't been released as of yet. Bobby was very professional, and very kind.

Bobby and the recall team were great! They did all of my recalls in a half a day, except the one that hasen't been released as of yet. Bobby was very professional, and very kind.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great group friendly professional folks. Service was completed quickly. The was an issue in computer system, but the manager (Zach) came over and corrected the problem so I was able to pay for the service with my Ford Pass Rewards.

Great group friendly professional folks. Service was completed quickly. The was an issue in computer system, but the manager (Zach) came over and corrected the problem so I was able to pay for the service with my Ford Pass Rewards.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The mobile service was a great way to get my recall taken care of . It was easy to schedule and provided a great experience for me.

The mobile service was a great way to get my recall taken care of . It was easy to schedule and provided a great experience for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The whole experience was great. Valentine was great to deal with and everything was very easy. We're excited to make Legacy our go-to place for repairs and service.

The whole experience was great. Valentine was great to deal with and everything was very easy. We're excited to make Legacy our go-to place for repairs and service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I will say this about legacy ford there in Rosenberg. Their customer service is second to none. So if you’re looking to get warranty work done, recall work or other service no lead to look any further I know I won’t. these are the kind of people you want to do business with.

I will say this about legacy ford there in Rosenberg. Their customer service is second to none. So if you’re looking to get warranty work done, recall work or other service no lead to look any further I know I won’t. these are the kind of people you want to do business with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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