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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They are excellent people who do everything to help you

They are excellent people who do everything to help you have your car I recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Radames2021sharlotte, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Jacob was very helpful.

Jacob was very helpful. He explained about the work needed and communicated about its progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Prato.adam, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

Don’t know who Katie Johnson is.

Don’t know who Katie Johnson is. I spoke to Taylor & Andrew. They were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Summernights1013, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.

my wife and i have purchased three different cars from

my wife and i have purchased three different cars from A-1, even before they were a Mitsubishi dealership. I can remember when were in the process of buy my son and daughters first car. the owner himself made sure we got in the perfect car. After speaking to the owner for a while, and discussing the fact that his mother and my son are and were cancer survivors, he made us feel like part of the A-1 family. I cant say enough good things about the dealership. Great place to shop and the service center is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing service was in and out fairly quick for my state

Amazing service was in and out fairly quick for my state inspection and Jacob was great on keeping me updated on the time frame of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very nice.

Everyone was very nice. Work was completed in a timely manner. Jacob was awesome!Nice guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve gone twice now in regards to my back up camera not

I’ve gone twice now in regards to my back up camera not working. They finally disclosed they do not know how to fix it and they are waiting for “tech” to call them back. This was on Friday of last week. I still have not heard from them and when I followed up they said it could be 5-7 additional days until I hear something. My car is under warranty and this has been a known issue since Jan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I walked in and Jacob was very polite and fit me in to

I walked in and Jacob was very polite and fit me in to get my car inspected. They were quick and efficient and all staff was friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ms.Romona is such a sweet heart. They helped me get a

Ms.Romona is such a sweet heart. They helped me get a brand new 2023 suv. I’m soo happy and blessed. Thank you soo much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They do good work, and everyone was professional,

They do good work, and everyone was professional, reliable, and courteous... I'm glad to have found a place I can trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.