Reviews
They are nice people especially Azza and Ben are very
They are nice people especially Azza and Ben are very sweet and nice people.The dealership is nice and they welcome everyone. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tomika_whiten, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Best dealership experience I have had!
Best dealership experience I have had! They made the lengthy car buying process quicker, easier, and less stressful! Everyone was friendly, helpful, and professional without being pushy. The salesman was very knowledgeable and could explain everything about the cars I looked at and answered all my questions without any hesitations. They worked with our financial needs in mind. Went in looking at a used car and came out with a brand new one! Definitely plan to do business with Winchester Mitsubishi, Ben and Andrew again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chenry41187, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
I wrote a bad review three days ago and I spoke to a
I wrote a bad review three days ago and I spoke to a manager about the review. The manager the explained to me why I ended up paying $6,000 more than the advertised price. He blamed the state of Virginia. Then he goes on to say that I have free oil changes for life and unlimited engine and drive train coverage. That’s not true. I had my oil changed there a few weeks ago and that sure was not free. The manager told me that he would call me the next day, that was three days ago. I’m still waiting for a call.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Jbruch1, we appreciate your honest feedback, as we are always looking for ways to improve. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (540) 686-7845 so we can work towards a solution. Thank you and have a great day.
Helpful and friendly.
Helpful and friendly. If you ask a question they are always willing to help you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wfritts2014, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
They have been quick and so far painless.
They have been quick and so far painless. I hope this continues. I’ll keep you updated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Cheetodaddy19, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Everyone at the dealership was very helpful.
Everyone at the dealership was very helpful. Awesome place to buy a vehicle or have service dept perform maintenance or repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Pauly, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Winchester Mitsubishi is a great dealership.
Winchester Mitsubishi is a great dealership. I recommend them to everyone. Friendly, knowledgeable and no pressure. I bought my 2022 Outlander a few days ago and love it so much! My salesman Andrew Padilla was awesome and Ben the finance manager was as well. I will definitely be back for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Coffey22002, we really appreciate your positive review! Coffey22002, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
I hade the best experience everyone there was so kind and
I hade the best experience everyone there was so kind and helpful answered all questions and ofer me the best option for my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pilarcruz34, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
This dealer is very helpful when it came to me calling
This dealer is very helpful when it came to me calling about a recall part for my new truck. Clean and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Mwilliam17, thank you so much for the positive review! Thank you, and have a fantastic day!
Great cars good people and will approve anybody they try
Great cars good people and will approve anybody they try to help any one they can
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
I bought a car from yal and 2 days later a check IMA system light came on and I researched it and it says that it’s the hybrid system malfunctioning and your mechanic tried telling me it’s a coolant temperature sensor and yal have been supposed to be calling me when you get the part in witch was about 2 months ago and I haven’t heard a word so no I would not recommend this place to get a vehicle they apparently do not know what they are talking about mechanicly and don’t care about your car they changed the oil in mine car and didn’t put the undercarriage shield back on rite and it blew off going down the road and when I got the car took it home and woke up the next morning to a flat tire because the tires were so dry rotted so if I were you I’d go somewhere else because all they are worried about is filling there wallet up
I hope you guys start worrying more about your customers than there money