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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Tarek, Ben and Rafel remain the best. It's all smiles when they help you. Love my car. Get losts of compliments ☺ too. Above all they are very professional with the best interests rate to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Elsie, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service department is something else. Service manager is...

Service department is something else. Service manager is condescending and please note to take there extended warranty offer if you buy anything! The power train warranty isn’t what it plays out to be and you will have issues right off the lot

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Jcoop34, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to make this up to you. Please contact our manager at (540) 686-7845 so we can make your experience a positive one.

Great place def check them out

Car buying is stressful. Nightmarish for people that have less than stellar credit, often times. My last work vehicle took its final dump on my way home 2 weeks ago. I spent the next 10 straight days looking, online and in person, for a suitable work vehicle. We went to dealers, we went to private sellers, day, after day, after day. The amount of garbage available for a steep price in this world is actually astounding. I finally got ahold of Patrick at Winchester Mitsubishi and he not only found me a great work vehicle, but also managed to do it in a single afternoon, and only one test drive. They have a great place over there, everyone is very friendly, it’s clean and they have a bunch of quality vehicles to choose from. I can’t wait to go see them again for my next work vehicle. Thank you guys, you’re life savers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi David, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Highly recommend

nute agoNEW Tarek was very friendly and great to work with. Ben got us a great rate and made it quick and easy to get a loan. Patrick was wonderfully working with me through text messages until I could get in. The sales team was so customer geared that I didn't even have to look at cars on the lot, Tarek pulled a vehicle up for me too look at and was spot on. I drove away pleased and so happy 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Laurel, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Good experience. Patrick was very helpful in light of...

Good experience. Patrick was very helpful in light of David being off on the day I needed to communicate. We ran into a little glitch, but Patrick and Matthew assisted in getting it resolved quickly. I appreciate the extra effort.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Charles.smith, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Great dealership. They worked with me to get to a good...

Great dealership. They worked with me to get to a good price point and had everything ready for me when I arrived to pick up the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Project190, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. Please don't hesitate to reach out if there's anything additional we can do for you.

They make you feel welcome. They are very focused on what...

They make you feel welcome. They are very focused on what you need! They also are great in following up with about any service they have provided

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Tlwilliams_1210, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

Very quick and great service I came in they put me right...

Very quick and great service I came in they put me right and got everything I needed done got me back out on my way and got to see some gorgeous 22 Mitsubishis they’re so very nice I will be back for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Scottw0247, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

Great sales and financing team. Said they would get it...

Great sales and financing team. Said they would get it done and they did it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jerrybracken3, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

Great service working with David. He was patient and...

Great service working with David. He was patient and although he was working with two other clients, we never felt neglected. I appreciate the space he gave us to discuss different items, so we did not feel pressured, yet he was very attentive. Awesome job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Charles.smith, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!