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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome crew!!! Will refer clients fyi I don't mind doing...

Awesome crew!!! Will refer clients fyi I don't mind doing reviews but I don't like being in a toe hold for amount of words..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello R.stjohn28, we appreciate you taking the time to leave us this feedback. Thank you so much again for your feedback! We hope you have a great day!

Great staff all around! They answered all of our...

Great staff all around! They answered all of our questions promptly. Bought a new Mitsubishi Mirage and am very happy with it! Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bruble88, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

I was treated like I was the only one that mattered. I...

I was treated like I was the only one that mattered. I would definitely return for another vehicle when the times comes. I would recommend to others. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Come check out the Mitsubishi delearship in Winchester...

Come check out the Mitsubishi delearship in Winchester VA, Great people, great deals, great service, treat you like family. Best delearship all around. I love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was grateful to Tarek and Ben for their flexibility in...

I was grateful to Tarek and Ben for their flexibility in scheduling my appointment. I appreciated Matthew's friendliness and walking through the various documents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Con Artist

How is possible for a used car that cost 21,999 cost 33k out the door. They charged me 2500 for cleaning fees, 1600 for transportation fees and I didnt request this car to be transported anywhere the list goes on and on...it was fees on top of fees. Anyway I drove 2 hours for nothing. The car also was rattling when I drove it. This place is AWFUL!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (540) 686-7845. Take care.

Excellent, friendly, worked with me, got payments to...

Excellent, friendly, worked with me, got payments to where I could afford, loved the experience I got from Tarek, Matt, and Ethan. I would definitely recommend you guys to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shelly, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

Really great customer service from everyone. I would...

Really great customer service from everyone. I would definitely recommend them to family and friends for a new or used vehicle. Love my new ride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Denaya5, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

They always come through for what you need done. I would...

They always come through for what you need done. I would recommend them time and time again. This is my second car and I couldn’t ask for a better dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Twinkle122664, we appreciate you taking the time to leave us this feedback. Twinkle122664, thanks for taking the time to leave a review.

My experience was unexpected. I cancelled and...

My experience was unexpected. I cancelled and rescheduled my appointment 3 and I'm extremely happy that I finally was able to make it to my appointment and didn't have to reschedule again. I had a 2008 Scion which was very small and was paid off and it started to fail me very quickly I went to a dealership who kind of forced me into a Hyundai Elantra, don't get me wrong it was a nice car but I didn't want to get another car low to the ground and wanted a SUV but was told my payments was going to be $700.00 or more and was told to hold onto it for a year then refinance it for a lower rate and was ready to do that until I heard a commercial on the radio that seemed to speaking to me about trading out of the car you are not happy with. I was hoping that I would be able get out of the car I wasn't happy with but wasn't so sure it would happen because my credit isn't the best. When Mr. Shabib told me that I was approved for a 2022 Mitsubishi Eclipse Cross, I could believe and even while signing the paperwork with the finance guy was still questioning that he wasn't pulling my leg, I'm really driving off the lot with that car and leaving behind the car that I didn't. My payments are also affordable for me. If they can't get you into a new car, then no one can. Thanks Shabib, I love my new car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Veroncachpman, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!